Cox Panoramic Wifi 4+

Does the trick

As a person who streams everything, and has things hooked up that requires internet connection to operate (I.E security cameras) the long, dull nights of sitting in quiet darkness are over. I no longer have to un plug my router to eliminate my kids from internet access so they will go to bed. This app gives me the ability to restrict specific devises at specific times, or I can pause internet access to those devises at a moments notice, even when I’m not at home. Oh, it was a point of contention at first. The tears, the “I JUST WANT 30 MORE MINS”. The stomping around were very real. But PARENTS, lemme tell you. Just get through that initial time of a poor attempt of a power struggle from your little darlings. They will soon learn that you mean what you say, and comply to their new reality- while you still enjoy your favorite Netflix shows and effortlessly scroll through social media. So sit back, relax, pause that internet with a simple click and have the peace of mind that you are now the absolute law on internet usage in your home.

Still not fixed…

Several times I have spoken to Cox and made them aware that my wifi app is somehow 3 hours ahead of my actual time and they have me take the same steps over and over with no answer. One guy tried to say it was my phone?? Kinda odd considering my phone is in the correct time zone and displaying the correct time! How are we supposed to use the downtime and active time features if your app is telling my wifi that it’s 3 hours later than it actually is? This causes my daughters active time to begin and end at incorrect times, which meant yesterday she used some of today’s time and downtime has to be set with a 3 hour difference. Confused yet? Every time they tell me to do the same things….uninstall and reinstall the app, restart the modem and restart my phone and then when I tell them I’ve already taken these steps before contacting them, they have me do it again as if I’m either lying or being in contact with them is going to somehow change the results, which, in case you couldn’t already tell, has not made a difference whatsoever.
These features would be so wonderful if they actually worked correctly. I know I’m not the only person with this issue…if you are going to ask for our feedback as customers it would be really great if you would actually listen and do something about it!!

개발자 답변 ,

Hi, sorry you're having issues with downtime scheduler. Please reach out to us at cox.com/chat and ask for your account to be refreshed. If that does not resolve the issue, please let us know.

Parental controls.

Parental controls need more fine tuning like specific times for each day. For instance my kids on weekends will get up early to watch tv when they’re not suppose to watch tv until
Chores are done. I wish I was able to set a specific start time that they are allowed to watch tv and same with in the evening. My teens will stay up late or even fall asleep in front of the tv but if I had a cut off time that would make that easier so I don’t have to constantly go out there and monitor it. Same with the Xbox. It would be such an easy addition to the app. Also, parental controls for specific devices would be helpful and not apply to all the household. My husbands work laptop doesn’t need parental controls in fact it messes up what he has access to for work, when I apply them. I would is this app a lot more of it had these features.