Credit Union 1 Mobile Banking is a secure, convenient way to access your accounts anytime, anywhere, using your mobile device.
This application allows you to:
•View account balances
•View account transactions
•Transfer funds between your checking and savings accounts
•Be assured that your information is safe and secure
Integration with Credit Union 1 Card Keeper app.
Ratings and ReviewsSee All
Needs a fresh update for new phones
I love everything about this app. My only complaint, if thats what you want to call it, is that it needs an update for a better user interface support on the new iPhone XS Max. It works fine but it would be nice if the app filled the entire phone screen and looked much more neat. Other than that i have zero complaints.
Needs... A Lot
There’s a tremendous amount of bugs and issues with this app since the massive overhaul update. It was always pretty basic and ineffective, however it now has a feel of rushed and sloppily put together. Swiping down to see the verification text it sent on a phone I’m always signed into resets the app and I have to do it all over again... the incredible lag time just to view my balances... it unlinked my husband and I’s accounts so now we have no way to share funds for bills without putting ourselves on each other’s accounts as joint owners...the inability to make more than 5 transfers in a month... the list goes on. Given that I personally only do mobile banking as I work during bank hours, it’s come to the point I’ve considered just going elsewhere for a functional mobile solution. I’m very saddened by this recent update, it was always laggy and clunky like an old computer but it’s just so much worse. CU1 just put bright red lipstick on an already geriatric pig.
Sign into new legacy website 1st before mobile app
Update: evidently you have to log into the online legacy website first before you attempt to use the new mobile app
You will also be asked to register on line some information including your Social Security number which I thought was odd but seems very legit
You then have to delete the updated app and re-download it and it let me into both online and the mobile app and they both look like a much better experience than before
This was all with the help of an online customer service person at 6 AM in the morning! Credit union 1 failed to inform everyone that you needed to log onto the online legacy website first even though I’m sure many people like me only ever use the mobile app and rarely go to the online legacy website anymore! Honestly I have updated mobile apps with Bank of America and Chase and Discover and it’s been much more seamless and user-friendly than this whole update experience... otherwise the new app and the new website get four stars
Would be great if it would let me in ...both the legacy website and the mobile app have locked me out even though I’m using the same exact login credentials I’ve used for years
- Credit Union 1
- 57.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2019 Fiserv, Inc. or its affiliates and licensors.
With Family Sharing set up, up to six family members can use this app.