Crestron Go +4

This app has been part of my custom built home’s automation for almost 4 years (well probably about 2 with Crestron Go vs the previous app). It has always had a problem with launching. Generally, it takes two times launching before it works. The sequence goes like this:
1. Touch the crestron go app and rotate my iPhone. Just a black screen appears
2. Close the app.
3. Touch the app and rotate my iPhone. Black screen appears and then my homes configuration shows with crestron logging in.
4. Things work normally.

They surely is some sort of fix for this type of bug. Can you please look at and then fix. My 2 stars would turn to 4.

In order for a 5, you need to fix the settings not coming over when I get a new iPhone. I forgot that I have to find my configuration from my home automation vendor and go through the laborious task of typing things in. Extremely annoying as the configuration for your app requires a lot of typing. You, also, only provide a working keyboard when in portrait mode which is the opposite of viewing mode when you have to enter the configuration (very confusing).

Thanks,

-Jeremy

iOS 16 was released to the public 6 months ago. It was in beta for 6 months before that. Crestron has still not updated this app for compatibility with iOS 16. If you accidentally rotate your phone or tablet vertically while inside the app, you’re done. Must Force-close the app, re-launch, re-load programming, etc. If you exit the app to respond to a notification, phone call, or anything else - when you re-enter this app the screen is black and it’s unusable. Must force-close it, re-launch, and repeat. I’ve used full Crestron automation in multiple homes for over a decade. From a company like Crestron I would expect app testing and updates to occur during the BETA phase of new iOS releases so that on day #1 of the public iOS release things are ready to rock with little to no disruption to the tens of thousands of households and businesses using it. In this case not only was the update not completed during beta, but now we’re 6 months post public release and it’s still barely useable. Not a good sign for Crestron. It’s making me re-think my loyalty to their home solutions, which used to be cutting edge.

As many other reviews have stated, this app barely works on iOS 16 - it hangs and crashes constantly, and you’re lucky you might be able to do one thing before it hangs and you have to restart it.

Also, if you buy a new device and transfer your apps to it, you have to pay ($99) again. Doesn’t this violate Apple’s terms of service?

If this app was free or cheap, I wouldn’t complain, but for $99 I expect it to work