• 4.7 • 2.3K Ratings
    • Free

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What’s New

Version 23.2.3

Performance improvements and bug-squashing. Please continue to leave valuable feedback, so we can continue to keep enhancing your app experience!

Ratings and Reviews

4.7 out of 5
2.3K Ratings

2.3K Ratings

Lheurung ,

Great salads, ok app

As an app designer it appears to be a template type app because it doesn’t feel like it represents the brand you experience in store.
- I’ve tried to save my favorites several times and I have no idea where they go/live.
- pay thru the app when I scan rewards
(I’m often running around without my wallet and I assumed they had Apple Pay in store and they do not, so I had to awkwardly stand there for a while until my partner arrived) even tho my cards were readily available in my apple wallet.
- option to have it dressing stirred in or on the side would be nice

Alli67 ,

Needs some bugs fixed

I like the convenience of ordering on an app, I just wish this one had less issues. Sometimes when there are still several hours before a store closes, it won’t let me place a pickup order until the next morning, which is irritating, because if I use DoorDash to place a pickup order, it shows there’s still plenty of time to do so. It seems to happen most of the time, but not all the time, which is confusing. I’ve also noticed many small errors with prices and ingredients (for example whether they’re listed under premium toppings or regular). It seems to change often, so I guess they’re working to update things. It’s unfortunate that the problems in the app sometimes make it so that I need to go through the line instead when picking it up already prepared is more convenient.

It would also be great if they added an option to get your bowl mixed up. I always ask for that in store (much easier than doing at home) but in the app it defaults to not mixed.

Developer Response ,

Hi there! Thank you so much for leaving us your feedback. We are constantly working to ensure our guests have an exceptional experience with our app. We always take this feedback immediately to our developers to get any glitches resolved as soon as possible. We will also report your other feedback so that we can work on implementing these changes! Thank you so much for supporting C&G and we look forward to seeing you back in soon. - Lexi

Bry1812 ,

Not good

I hate that you can’t order online through the website and that you’re forced to download the app. The ordering times are never accurate and can change quickly. It’s difficult to use and has many bug issues (like having to click something 7 times before it works, or needing to back out before it works). Just make a website version instead of the app. Logging in is always a hassle because you need to constantly reset your password. It won’t allow me to merge my social media and email accounts. Instead it keeps telling me to sign into the other, and then vice versa back and forth nonstop. And if you have it merged with a social media one as well, you have to log in on both before it lets it work. Why even make an account?? I don’t want to save my information, I can enter it in each time when it comes to payment. Take notes from chipotle, their system is great, user friendly, not a huge headache, and could work similar to your structure.

App Privacy

The developer, CRISP & GREEN, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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