Cryptosignal ٩+

Missing some critical features

This app is not precise enough for signals on altcoins that are less than a dollar. It needs to go out to 4 or 5 decimal places, but it only shows to the nearest penny. As an example, there is currently a signal for OXT to buy below .30 and sell at .30. There is also a signal for ALGO to buy below .59 and sell at .6. However, since the ALGO signal is the most recent one, it shows that the true “buy below” level is at .5857 and the sell threshold is .6039. Unfortunately, because the OXT signal is not at the top of the list, it’s not possible, at least through functionality in the app that I have been able to discover, to see the finer buy/sell thresholds.

If someone from cryptosignal replies to this with instructions on how to remedy this, I will change this review to 5 stars.

Total frauds!

I am thoroughly disgusted with this company. I got the app and noticed that you can’t do much of anything without subscribing but then I noticed they offered a FREE 7 day trial so I wanted to try that. As soon as I did I was instantly charged $105 for a full months subscription! It clearly states in their Terms and Conditions that your card would not be charged until within 24 hours of the trial ending IF you did not cancel beforehand. I was furious! There’s no way to contact this company legitimately. The app directs you to their Facebook page for “support” and the only thing I found was an email address so I sent one requesting an immediate refund. The next day my email got returned as “undeliverable.” The email wasn’t real. So then I tried to message them on Facebook messenger and was greeted with a generic automated response and finally was given an option to “talk to human”. It definitely wasn’t a human, just another automated message saying to make sure I unsubscribe from their app so I don’t get charged again next month! I demanded a refund and explained what they did to me again and haven’t gotten any kind of response since. I don’t know what to do from here to get my $100 back. Please don’t fall victim to this company like I did!

استجابة المطور ،

Hello, thank you for your feedback. The trial is limited only to 3-days. After the FREE trial ends, iTunes will automatically bill you for the month. Since all payments are being handled by Apple, unfortunately, as much as I would like to help you with the refunds, you will have to get in touch with Apple Support and they will be able to process the refund for you. You can contact them through this link: https://support.apple.com/contact.

DO NOT BUY READ BELOW

I had to rate it 5 stars so people could see this, do not get this app its a total scam, all the 5 star reviews are fake. You can’t do anything without paying 100+ dollars for a subscription and even if you try the free trial is still charges you. Their support takes you to their Facebook page and their email is deactivated and doesn’t work. It’s one giant scam to reel you people who are trying g to make money In so they can make money. Absolutely disgusting 👎🏽👎🏽👎🏽👎🏽 look at the critical reviews as well people don’t just listen to the 5 stars(except me🤣)

استجابة المطور ،

We are sorry to hear about your issues. We really want to do our best to make sure all our users are very happy with our signals. Please connect with us by sending an email at https://cryptosignal.zendesk.com/hc/en-us/requests/new so we can better assist you.