CT Lottery +17

Very frustrating to have to wait so long for the app in order to scan tickets but I have to admit it was well worth the wait. I have used a few app from other states and and I have to say it’s one of the fastest scanner I have used. So far no issues.

While it’s nice to have an updated app, it would be better if it actually was accurate! I would caution everyone not to rely on the first scan. Scan the ticket again, you will likely get a different result.
I scan a ticket, it says it’s a $2 winner, scan again, it’s not a winner, scan again, it’s a $10 dollar winner, etc. I took the tickets to the scanner at the retailer and found what I believed to be winners were not!
Non winners were! What’s up Lottery, I can’t be the only one who has noticed this! I hope you didn’t pay the app developer a lot of money. You need a refund! Fix it!

This app and website are terrible. The security questions to verify my identity isn’t working. First, it asks me to verify by answering random questions, not the security ones you setup. It’s asking street numbers as far back as over a decade up to 30+ years ago where I lived. I cannot remember those numbers. So I failed the 3 attempts. Trying to upload documents instead and there is no place to do it using app or desktop website. Chatted with live chat rep and they kept giving me canned answers telling me where to go to do it, and the option isn’t even there. Deleted app and closed my account.