Cub Grocery & Liquor 12+

The app logs me out while I’m using it, over and over again - so FRUSTRATING! Earlier versions of the app made it so easy to create a list - now it’s almost impossible. I’m so irritated by how difficult you’ve made what used to be a good app. We grocery shop almost exclusively at Cub so please bring back earlier features!

Every year or two I attempt to use this app for shopping, more recently to create an order for pickup. Every time I’ve found something wrong with the app that makes it difficult to use, delete the app out of frustration, and revert back to other stores and delivery services for my groceries.

This time around I come to find that someone else’s member ID is associated to my online account. They also appear to be an employee, as I am greeted with a message to that effect when I attempt to edit my profile. I created a ticket to get the data corrected, and will once again delete the app after getting the data mess cleaned up. (In the time I wasted trying to fix the error, I could have placed an order with a delivery service elsewhere and worked enough to have paid the difference in the cost.)

If you really like the store, my advice is to go there in person and avoid using the app. Maybe in a few years they will have fixed the app enough to have earned something beyond 1.5 for a rating.

Please don’t use this AP, it’s not user friendly. I have tried several different times with some hope,nope it don’t work.
I am finally deleting. Today I talked to 3 different employees to get help so I could use the coupon. They were not able to help either. ( Cub a pro-tip educate your employees on the use of the App) to this point I have given up on it. It’s not worthy of the effort or time. The search function doesn’t bring in let’s say Lean Cuisine even though it’s on sale . The customer
service ended up doing an override today because the store manager couldn’t figure out the App .