I really like cuddles. The customer service is top tier, I’ve had a number of questions and they have always promptly helped me and every issue has been solved. I only give 4 out of 5 because it’s still pretty buggy. I do experience glitches a lot and have to troubleshoot minor issues often. It provides what I want out of a booking system and it’s affordable, so I’ll stick with them

So I’ve been hot and cold with getting the cuddles software. During a transition out of my old job and into a business myself I figured let’s use this software that’s been hyped up for so long. I was able to upload my list of clientele fairly easily thanks to the format they provided for CSV file.. HOWEVER when I try to open a customers account or book an open the app completely crashed on my iPhone. Doubt I’d have the same issue on a tablet or computer, but being mobile I rely heavily on my cell. And if I can’t use an app that is supposed to function on my iPhone I don’t understand how I can perform my day to day operations. Sorry cuddles I am sure you’re great but I have had issues in the past and now this and I’m moving on.

I’ve been using the free version for awhile now. This new update looks pretty cool! However, after hitting checkout it will not let me go to pay so I have a bunch of pets just sitting in my pending because it will not let me finish them out. A bit disappointed

I like the calendar feature a mot and works like a google calendar. Once schedule is setup clients could book online. The flexibility of the intake form is nice and I use the SMS in the app for everyday use. Def would say try it out!