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Description

Cuenca es una FinTech, alternativa al efectivo. Abre tu cuenta en menos de 5 minutos, solo necesitas tu INE. Recibe transferencias de todos los bancos y del extranjero (incluyendo tu nómina), envía dinero a todos los bancos mexicanos, en tiempo real, 24/7. ¡Cuenca más efectiva que el efectivo!
Al abrir tu cuenta recibe tu tarjeta virtual con la que puedes pagar Uber, Amazon, Rappi. Si depositas 50 pesos o más, puedes solicitar tu tarjeta de débito Visa* y recibirla gratis en toda la República; con ella tienes acceso a los cajeros automáticos y podrás pagar tus compras en establecimientos de México y el extranjero. En Cuenca de verdad, no hay saldo mínimo, ni cobros por manejo de cuenta.
¿Quieres hablar con nosotros? Platica con personas reales por WhatsApp lunes a viernes 8:00 – 22:00 y sábado y domingo 9:00 – 21:00.
Estamos aquí por ti y para crear la única cuenta que necesitas en México.
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*Tarjeta de débito es emitida por Accendo Banco
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En términos de la disposición Octava Transitoria de la Ley para Regular las Instituciones de Tecnología Financiera, se informa que la autorización para prestar servicios de emisión, administración, redención y transmisión de fondos de pago electrónico, a través de medios de comunicación electrónicos y digitales, en nuestro carácter de Institución de Fondo de Pago Electrónico, se encuentra en trámite con la Comisión Nacional Bancaria y de Valores, por lo que a la fecha no es una actividad supervisada por las autoridades mexicanas.
Cuenca (Tamizi, S.A. de C.V.) podrá continuar realizando tales actividades durante el plazo en el que se resuelve la autorización.

What’s New

Version 2.6.5

¡Hola!

Corregimos algunos errores y mejoras de rendimiento en esta versión

Atentamente
El Equipo de Cuenca

Ratings and Reviews

4.8 out of 5
52 Ratings

52 Ratings

Joelzenny ,

So far, so good!

I’m an expat living in Mexico (dual citizen) and my wife and I did not want to open a Mexican bank account. Cuenca solved the issue of how to NOT travel everywhere and pay for everything in cash at Oxxo and having to pay commissions every time I pay a bill. I just transfer cash from my U.S. account and pay my bills online from my Cuenca account.

Additionally, with the Covid situation, it safeguards our family from having to go out unnecessarily. Also, their customer service is top notch, with immediate replies via WhatsApp.

Thank you Cuenca. Great product and great service.

Nostrebla ,

Disappointing Experience

As of now, you can only put money in your account if you transfer from another bank account in Mexico. No cash deposits! Pretty disappointing experience when you’re new to Mexico and don’t have an account. Then I tried to recharge my cell phone plan through their app. I initiated the payment, waited several hours... nothing. Then customer service tells me that takes 24-72hrs for those payments to go through. No information about that anywhere in the app. Terrible way to find out. Also, why would I use a service that takes anywhere from 24-72 hours to pay date sensitive bills?

Digital app-based banks are supposed to be easier to work with. This is an experience I expect from corporate banks, not startups.

Developer Response ,

We now support cash deposits! Please let us know if you have any questions on how to enable it.

For mobile topups, it's processed and reflected in seconds; though, paying a monthly phone plan can take one business day.

isaab B ,

Amazing App and company

I just started using Cuenca as my main account in Mexico, since I’m WFH in this country I need a reliable bank account to use for my local expenses. I have a couple of issues at the beginning but because the holidays can’t be solved quickly but once we a regular day came, they took care of me and solved every single
Issue and questions. I recommend this app for people that is tired to be an account number of a huge institution. This a more personal way to have a good manage of your money and expenses.

App Privacy

The developer, Cuenca, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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