Cuenca: Alternativa a un banco 4+


Designed for iPhone

    • 4.4 • 127 Ratings
    • Free

iPhone Screenshots


Cuenca es la alternativa digital de los bancos. Una fintech que permite abrir una cuenta en minutos y sin necesidad de enviar ningún documento. Recibe transferencias (incluyendo tu nómina), envía dinero en tiempo real, 24/7, paga servicios y genera apartados.

Al abrir tu cuenta Cuenca y depositar $50 MXN o más, recibe una tarjeta virtual con la que podrás realizar compras, suscripciones y acceder a promociones especiales. Si deseas obtener una tarjeta física, escoge tu diseño favorito, deposita $100.00 MXN (costo del envío, incluye IVA) y recíbela en casa.

¿Quieres hablar con nosotros? Platica con Luisa por WhatsApp, nuestra agente de soporte.
Horarios de atención: lunes a viernes 10:00 a 22:00 hrs., sábado y domingo 15:00 a 22:00 hrs.

Estamos aquí por ti, estamos aquí para que todos tengan acceso a servicios digitales financieros.
Cuenca es la única cuenta que necesitas.
*Tarjeta emitida en alianza con Tarjetas Cuenca
Las actividades que realiza Cuenca Tecnología Financiera, S.A. de C.V. Institución de Fondos de Pago Electrónico ("Cuenca") están sujetas a la regulación establecida en la Ley para Regular las Instituciones de Tecnología Financiera.

What’s New

Version 2.11.5


En esta versión realizamos algunas mejoras de performance

El equipo de Cuenca

Ratings and Reviews

4.4 out of 5
127 Ratings

127 Ratings

isaab B ,

Amazing App and company

I just started using Cuenca as my main account in Mexico, since I’m WFH in this country I need a reliable bank account to use for my local expenses. I have a couple of issues at the beginning but because the holidays can’t be solved quickly but once we a regular day came, they took care of me and solved every single
Issue and questions. I recommend this app for people that is tired to be an account number of a huge institution. This a more personal way to have a good manage of your money and expenses.

Eric Weldern ,

Unstable. Could be much better.

I really wanted to like this company. I actually used to recommend them! Started out amazing - simple signup, transparent fees, easy, modern! Then in less than 6 months all the following happened: random app errors, stopped accepting cash deposits without warning. Didn't work for paying CFE bills because I put in cents instead of whole pesos. Changed the deposit address. Changed the deposit address again! The worst part is the company communication. Why did you stop accepting cash deposits? Why is there no explanation to make me feel safe with my bank? Why did you change the deposit address, TWICE? Feels unstable and makes me uncomfortable trusting a company so bad at communication and opaque with my money.

Nostrebla ,

Disappointing Experience

As of now, you can only put money in your account if you transfer from another bank account in Mexico. No cash deposits! Pretty disappointing experience when you’re new to Mexico and don’t have an account. Then I tried to recharge my cell phone plan through their app. I initiated the payment, waited several hours... nothing. Then customer service tells me that takes 24-72hrs for those payments to go through. No information about that anywhere in the app. Terrible way to find out. Also, why would I use a service that takes anywhere from 24-72 hours to pay date sensitive bills?

Digital app-based banks are supposed to be easier to work with. This is an experience I expect from corporate banks, not startups.

Developer Response ,

We now support cash deposits! Please let us know if you have any questions on how to enable it.

For mobile topups, it's processed and reflected in seconds; though, paying a monthly phone plan can take one business day.

App Privacy

The developer, Cuenca, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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