Curai Health 17+

I used this app for the first time and I had a great experience. I already knew I just needed antibiotics for a staph infection on my skin. I was looking for a way to obtain this without having to take my toddler with me to a waiting room full of sick people. I stumbled across this when looking for a telehealth provider, and this is much less expensive. The medical assistant I chatted with referred me to chat with a physician and I ended the chat with the prescription I needed. Both were kind, compassionate, and non-judgemental. I would recommend this to anyone for a non-complex health issue. There are obviously things that you would need to see a doctor in person for, but for the simpler issues, this is awesome. They also offer a free trial, so you have nothing to lose by giving it a try.

I miss the old app. If you need a refill they’re good about it. But they’re going to say that you have Covid if you have anything related to a cold. The wait time is a little longer than it should be but it’s not bad. One of the doctors used family history and then created the diagnoses off of family history without looking into anything else. Having doctors in the family I know that you never look at family history first you look at symptomology pain threshold and other factors then you look at family history and then you run tests if applicable. The doctors just jump around and try to find a quick answer. I’ve use other telemedicine apps and I’ve had much better success. This one I’m a bit concerned about because there’s only two or three doctors that can help you out and they do their best but in the purview of their diagnoses and prognoses they are usually vague or blame it on Covid. The reason for the three star review is that they do try and they’re very polite but their approach to Madison doesn’t follow standard medical procedure on diagnosing based off of symptomology, past history, and pain tolerance. This app is good for a quick chat to find out a better direction on what’s going on with you but it’s not a good app to get a clear and full diagnosis related to anything. Dr. On Dr. app does a much better job.

I much prefer using Curai versus a traditional Urgent Care visit. I like that it mitigates further spread of illness by eliminating the in-person aspect. I found the AI chat to be quick and easy, and the report it made for the provider to be detailed and accurate.

My provider was helpful and sent in a prescription to my pharmacy for me. It was ready within a couple hours.

I will definitely continue to use Curai for urgent care needs and also look forward to giving the PCP feature a try. As a mom of two young children, it is hard to find time to go into my PCPs office regularly, not to mention any additional visits for bloodwork, etc. Looking forward to seeing how Curai can further streamline and simplify these processes for me.