Customer App - Zoho Assist ٤+

This is more of a gripe against Apple than this particular app: we still can’t remote control iOS devices through this and are limited to screen sharing only. This is a ridiculous position that Apple has and it costs organizations countless support hours. PCs, Macs and Linux desktops support remote control for support purposes, it is high time Apple catches up to the other OSes and allow this.

App was used to pilfer >$10,000 from senior on a fixed income . I fell victim believing I had been hacked and was preventing further damage. The hackers used this app to gain illegal and illicit access to my info and funds used it to display false info that I was decreasing Financial risk and protecting myself as they stole monies from me. Leading me on to believe I was securing safety to my accounts all along the way stealing from me that which I was attempting to protect. Shame on you, you do not make your mothers proud. You have a moral as well as legal responsibility to not allow a forum for such atrocities to exist and thrive . Please advise as i have taken action to stop the carnage and will do all possible to expose the cretans directly responsible and the developers and administrators of this app for all harms done. Someone here needs to shoulder some responsibility or be exposed as the perpetrators of fraudulent activity and harms as well as those directly responsible. Maybe this app has opportunity of use for benefit and good. From my perspective, I see no evidence of this. And suggest for others to come forward if harmed. I offer opportunity for this to be challenged. Thank you for your follow through on this.

This app works so well on MAC Windows and IOS devices.
Very responsive and easy to use.
A question/idea, it would be much better to have the accept connection screen before the screen cast step as the app does not advise to tap the screen to get the disclaimer page.
Additionally, those that are complaining about being scammed. It is not Zoho responsibility for you to know who you are letting access your device. If you did not request the connection or know the person connecting then it is all on you.
No reputable person/company will call/email you for this type of service. Not IRS Microsoft nor billy joe. Use your head for something besides a hat rack, my pop used to tell me. Be aware of your surroundings and communications before letting ANYONE connect to your devices.