The CVS/caremark™ app lets you refill mail service prescriptions, track order status, view prescription history and more. You must have CVS/caremark prescription benefits to use the app: If you’re not sure, check your health insurance plan information to confirm.
• Refill mail service prescriptions without registering or signing in (Easy Refill)
• Submit new mail order prescription
• See number of refills due and orders in progress without signing in
• Check order status
• Renew or request new mail service prescriptions
• Check drug costs and coverage
• View prescription history
• Find a pharmacy in your network
• View your member ID Card (if provided by plan design)
• Add your member ID Card to your Apple Wallet (if provided by plan design)
• Identify unknown pills
• Check for potential drug interactions
• Update account information; shipping and billing information, manage family access, and reset password
• Touch ID sign in for easy access to your account and key app features
If you already use Caremark.com, your existing username and password will also work on the app. If not, you can register directly on the app and use your new username and password on the website.
** We're here to help you get the prescriptions you need when you need them. If you like this service, please take a moment to review our app.**
Thanks for using the CVS Caremark app! Our team is working hard to make your experience even better. This release includes minor bug fixes and an improvement to the prescription label scanning feature in Easy Refill. To refill a mail order prescription, tap the Easy Refill icon and scan the Rx# on the prescription label.
Ratings and Reviews
Between the app and the pharmacy it’s bad
I have not had a bad experience with the local pharmacy, only with CVS’ system as a whole.
The app is not an end to end solution, meaning if you have a problem you can’t fix it in the app.
For example, I transferred some scripts from another pharmacy and they all show on hold. It doesn’t say anywhere without digging that it means they want you to call the pharmacy, and isn’t the point of the app to not have to call the pharmacy?
The app keeps showing a give us feedback link at the bottom of the screen. If you click there, that page has a link to a contact us page in the app. So I filled it out with my questions about this problem and the form comes back, missing my email and phone number but with the rest of the info. So if it failed form validation it didn’t say why and I basically have to fill half the form out again or if it passed it didn’t say so.
I expect, in this day and age, that an app will provide clear and meaningful information. The it will give me vehicles to resolve my problems within the context of the app. And I don’t want to keep seeing a feedback bar at the bottom of the screen after filling it out or I might go tell the world how I really feel about your poorly implemented system.
If this were a pull request, it would be marked as needs work.
glitch “ready for refill”
I want to be able to rely on the app for re-ordering meds, but It needs a major fix. I am getting “ready for refill” indication within a few days after I received a refill. If I check the block again, I get a message that it’s too early to refill and they will edit to the list to refill later. Then I get further messages when it’s time to refill.
As a result of the above, I cannot rely on the “ready to refill“ indication as indication that I’m really ready for a refill. It is not helpful for me to instantly refill, Ben have it put in a pending status for months of the time. I recommend that you modify the app to trigger the notification only when med is actually ready for refill — or, alternatively accept auto-refill authorization as retail pharmacies will.
I hadn’t received one of three medications in the mail yet, the most important of the three. Went online to check the status and all in the same page, it tells me that this medication was filled and mailed to me, and that the prescription was canceled and not sent to me. Why would a pharmacy cancel a prescription?? And not even notify me? Not even by email?? First time I’ve used CVS mail service and they already drop the ball in a HUGE way. Express Scripts may charge a little bit more but at least you get your medications without having to jump through hoops and panic that it’s going to run out. I spoke with customer service who was the saving grace because she was so kind and apologetic. Now will have to call my doctor and have them send the script to a local cvs and hope they have it in stock...
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With Family Sharing set up, up to six family members can use this app.