CyberGhost VPN: Safe WiFi Ratings and Reviews

Serves its purpose wonderfully

I was on the market for a VPN service for a while now, I live abroad and just didn't find it fair paying for a streaming service and not getting all the shows available because of my location even though I paid them American coins so I was tired of it. I searched and searched for VPNs and almost went with ExpressVPN until I saw CyberGhost and everything about it appealed to me especially the yearly price that really gives you 18 months of service for like $42dlls instead of the $140 for 18 months from the above mentioned VPN service. I read reviews, comments and decided to get it since it has a money back guarantee but I'm sure now I won't be needing it because this does everything we want. I can browse US websites and streaming services where I live with no problem and the speed is for the most part amazing (sometimes theres barely a lag but it fixes itself quickly), honestly a freaking heaven sent lol. If you want an affordable VPN that's safe and doesn't cost you a ton with the same tools as ExpressVPN then I def recommend CyberGhost :)

Developer Response ,

Hi, Ghostie! Thank you for your detailed feedback. It's great to hear you found our service and our app to your liking. Happy streaming!

QA: Does it work likes you’d expect it to?

Service does not behave as expected. Long delayed before being actually connected? The naming of nodes while well intended for customer enablement I found confusing and even after finding a node, it was laggy like just to connect. That time to connecting, their delay, just is disorienting. After wasting time on check this check that I just wanted out. Cancellation process was odd: you cancel the renewal but your actual actual cancellation must be made via contacting support via a buried little statement in the initial “cancellation” email. If you’ve succeeded in making a refund request, your not gonna be refunded until your forced to reply to their support email about speeds and other deficiencies. They’ll even threaten to close out your support ticket citing they’re received no response on the very ticket that is only about a refund they claimed would be pain free. Not a great customer journey. Just make the product work as expected. Dump the cringy exit survey that doesn’t even include a comment block. Why not engage w me like right after first session, if something behaves unlike a competitor, then address it. By the time a customer is requesting a refund, they’re not needing some tear-filled sad to see you go exit signs. The UI is fair but could use an improvement esp around fast node switching etc. Will eval again in 3 years.

RIP OFF

I signed up for this service about a year ago. I unfortunately paid a whole year in advance. I had the service on my iPhone and decided to try it on my Windows laptop. About 6 months into my subscription , I came across an article saying that CyberGhost sold itself to a company that was known to put spyware in their applications. And CyberGhost could no longer be trusted. So I ran a spyware scan on my laptop and sure enough, it found a known spyware script embedded in the CyberGhost app on my laptop. I immediately removed CyberGhost from my laptop and iPhone. I contacted the CyberGhost website, logged in and cancelled my auto renew. I thought I was done with CyberGhost. It’s been six months, and a week ago, CyberGhost charged my credit card for another full year. I sent an email asking for a refund, telling them I removed their app 6 months ago and turned off auto renew. They answered my email asking if I was satisfied with their answer. I replied saying I didn’t get an answer. Then I got a survey asking how satisfied am I with how they handled my complaint? So on the survey, I found out that if you click on anything less then 5 stars, it dumps you out and takes you their FAQ page. If you click on 5 stars, then it lets you take the survey. Don’t spend your money with CyberGhost. You’ll be sorry. They never issued a refund or followed up with me.

Best one you can get

Someone I knew who is now deceased did some grand scale things. You wouldn’t believe it if i told you, also, the account would be in poor taste. It was incredible though. This VPN was the main counterpart. No logs and in tandem with a bridge and some distro of the onion location is impossibly obscured or diverted. This is the best one. Your search has concluded. Nice folks, reasonable pricing and ACTUAL anon as serious as physically possible for a provider.
Almost forgot. You’ll have an epiphany once you realize just how distracted and straight up censored your version of the tip of the iceberg really is. Knowledge should be free. Its the only way we will survive as a species in an at least semi-comfortable or fulfilling state. Its very frustrating conceptualizing all the time and energy you already have wasted not finding exactly what you need. Or not being able to view certain things in general. And I’m not talking obviously illegal things. Basic stuff like news and cutting edge tech.
Thanks Ghost.

Developer Response ,

Thank you! ❤️We really appreciate this nice and honest feedback. So glad to know that you are pleased with our privacy app. Indeed, our goal is to make the internet more accessible for people worldwide. The online world should have no borders. Thanks for choosing to become a Ghostie! 👻

Works fluidly with iOS and Mac OS.

After forestalling the acquisition of a VPN method way too long, (I'm probably already all over the "darque whebb") I read thru a few reviews and liked what I found regarding CyberGhost. I threw money at them and I am more than satisfied with the software's performance to date. My iMac with "High Sierra" transacts with their servers readily at boot up and establishes a solid channel to their servers. I also loaded the "ghost" on two iPhones and an iPad. It locks in the VPN whether I'm on my home WiFi, a grocery store WiFi or when I am crossing the "fruited plains" communicating with AT&T's cell network.
I cannot testify to the quality of their security levels (I haven't hired a reputable hacker to break into my system) so I'll leave this at the user observation of "it loads good" and wish you all a good evening. Thanks again for the product. If I get hacked and my life is ruined ... I'll try to get back online and lower the rating of my post, but until then...

Developer Response ,

Hi, Ghostie! Thanks for the feedback and the rating. It's great to hear you enjoy our app.

Just Leave Me Alone!

I have nothing to hide. However, sick and obsessive people are abusing gps dots, trackers and more against people they don’t personally know but want to know more about. If you don’t have the confidence, courage or sanity to meet people in a natural manner, stalking and following them around indicates that you are in need of psychological help no matter how you rationalize it. If you did not obtain an approved subpoena, or you don’t own the property you are tracking, or you are not legally vested in that property, then it is against the law to track that person/property. If you think someone you are dating (not married) is cheating on you, then leave them! You do not have the right to track them everywhere they go. It’s also dangerous to illegally track people you don’t know bc they could think you are trying to do body harm or rob them which may cause them to defend themselves on an entirely different level.

Developer Response ,

Thanks for trusting our VPN service, Ghostie! 😊
Glad to protect you from online threats! 👻

Terrible

I needed a VPN to watch my shows while studying abroad and I literally can’t even stream my shows without constant freezing and loading screens. My internet (which works perfectly fine when I don’t have the VPN on) suddenly doesn’t work at all (can’t even send text messages) and when i want to turn the VPN off again i can’t even get into the app; it just takes me to the app’s loading screen. The only way to turn off the VPN is to delete and redownload the app, which is ridiculous. Then i have to restart my wifi, reconnect, redownload the VPN and restart it and then the whole battle starts all over again. On a very rare good day i can maybe watch one episode of one show with a little bit of freezing here and there. That’s it. Since this is a paid service you would think that it would actually work but nope. I’ve had the VPN since March and i have barely even used it because 1. It makes watching my shows sooo irritating and 2. Even if i keep it on just for general protection I can’t even do simple things like send a text or surf my social media feed. Completely worthless. Ridiculous. Waste of money. Do not get this app.

Sadly

This review is an update to my last review. We have used the “Ghost” for more than a year. Living in Florida, my Italian wife of 55 years and I have strong ties to Italy. Every evening, emphasis on the word “every”, we, at 7:00pm, activated the Ghost and watched exceptionally well done, Italian programs. That is until last week. When I activated the Ghost, I could not lock on to any server in Milano or Roma. No matter which one I selected, it would default to one server in Milano. When, using that IP address, I tried to open the RAI app and got the message saying, in effect, “you are not in Italy”. For us, this is really sad. That said, I am puzzled that I can’t select any of the listed IP addresses. In selecting an IP address, I have not yet tried to open the RAI app or web address.

As for the Ghost, we have been very impressed with its rock solid performance, ease of use and stability. Excellent. If you need VPN, we highly recommend it

Developer Response ,

Hi, Ghostie! Thank you for your detailed feedback. We're glad to hear you find the app user-friendly and to your liking. Stay safe and secure!

Why CuberGhost is the VPN You Should Support

Exceptional product through & through. Servers across the world, IP masking, erasure of digital footprint, flexible with OS mobile desktop tablet or otherwise, a company & collective whose in crosshairs of Fed. Interfaces & customizable settings such that someone new to such tools is empowered by CyberGhost’s intuitive, legible interface coupled with clear functionality, & skilled comp-choppers will equally respect CyberGhost’s delivery on principle with high-priority security & server-specific customizable features. Law Enforcement & regimes of surveillance & censorship, that’s you too, America, make tens of thousands of “requests” for data—CG’s whole project involves prioritizing digital avenues from such threats. Their product & delivery are worth far more than one is charged. Highly recommend the 3-yr coverage. If it went to $20 a month I would still choose CyberGhost before the $3 behemoths. CyberGhost quietly champions.

Developer Response ,

Hello, Ghostie! Thank you for your detailed feedback. We're glad to hear you enjoy your privacy and anonymity online with CyberGhost. It's also nice to hear that you find the apps user-friendly and versatile. We'll continue to do our best to provide an anonymous and unrestricted online experience, as it was meant to be. Stay safe and secure!

So far worth it, 80% discount tho

I’ve got the VPN+Dedicated IP, along with trying out their browser, and so far really like it. I got a big discount for 2 years tho. The app works as intended and helps get around my works restrictions.

They also have some cool (shared) dedicated vpn servers for particular purposes such as to*rents, downloading, games, streaming, and etc. initially got it tho because other VPNs like Nord weren’t working and Ghost has(had?) SSH tunneling and so far works where other VPNs failed. Also great support for things like OpenVPN which signals a good faith company to me.

That said, I’ve read and heard canceling is very difficult and should I not be able to get another discount once I need to renew, no longer see things as worth it, and/or see a change in functionality I’ll come back with an updated review.