D.A.D‪.‬ 4+

Great idea, buggy app

I really like this idea but the app is in serious need of a quality developer. Very buggy. Navigation has dead-ends, no way to go back, poor input validation, and more. Be sure to look at the reviews for All Version for this app to better understand the issues people are having. - Jul 19, 2017

D.A.D. responded on Oct 13, 2017 (almost 3 months later), asking me to provide examples. This delayed response speaks volumes. I can only say I deleted this app months ago and I’m not your quality assurance testing team. Furthermore, I did provide examples/areas in the app in my original review, information that should give a development team (or single developer) areas to investigate and test. As I said originally - great idea, buggy app. I wish you the best of success. My biggest concern is an app of this nature and importance must be reliable when it is needed and used, and after using the app during my review of it indicated it’s as not ready for prime-time - to save someone’s life. All the best.

Developer Response ,

Mark, We work very hard to make your experience with the app as positive as possible. We would like to know the specifics of the problems you encountered. Please contact us using the Support link in the App Store or iTunes. This will allow us to exchange emails with you and get corrections into our next release. Thanks for your input.

Great Idea. Not so great software.

Idea has promise but, the app has some bugs. There are several things that make the app give false messages. An inventory gun in a bar kept setting off the app. The app keeps going off while driving down the road even if the D. A. D. is not in the car. There is something out there using the same technology as the D. A. D. that keeps activating it. Needs some work. My daughter’s D. A. D. Keeps sending false danger messages. She had decided to delete the app from her phone.

Developer Response ,

Hello, sorry to hear you have had difficulty. We are very easy to reach by phone 435-671-3331 or email info@tigerlight.net. Both are at the top of the tigerlight.net home page and in the confirmation emails sent out when you ordered the product. The reason you are sending alerts is because you have not completed the “lock-on” procedure shown in the set-up videos. This has to be done with every D.A.D. app. Otherwise, other bluetooth devices, even the bluetooth in a passing vehicle, can possibly set off your alert. This procedure is not the same as pairing, but simply tells your app to ONLY respond to D.A.D. devices, any D.A.D. device. If you complete the process with your app, you will eliminate these false alerts. If you have any questions, please call us at 435-671-3331 and be sure to leave a message if we are unable to respond. We will call back ASAP, usually within minutes.

Genius idea and incredible product!!

****Updated after a year****
Still using this amazing app and product. Some people complained about it crashing, the new version works perfectly! I was on a bike ride with my two young girls, under 5, when I was about to pass out. (I have a heart condition that makes it stop beating some times.) I pressed the alert button on my D.A.D. and my parents were immediately able to call me and come to my aid, making sure me and my girls were okay. The D.A.D. is one of the greatest ways to protect yourself ever created. With this app and the Bluetooth technology it literally cannot be beat. I have NEVER felt more safe! Genius idea and incredible product!