Dabble - Real Money Pick 'Em +17

Account closure

It’s been an entire week and I’ve been locked out my account, I was locked out when I accidentally used the wrong card information. Dabble, responded and informed me they removed the third party already and they are telling me my account is not closed and it’s available to sign in. That is not the truth I have been reaching out and for a week now and as of today I still haven’t heard back from them. I would really appreciate the app if they finally reopen my account I have a winner of $300 and I have bills to pay, please open my account.

Resposta do desenvolvedor ,

Hi there, would you mind updating this review with your username so I can have a look into this case for you?

I can see you have contacted our support team, and I'm sorry to hear you haven't heard back yet. We have had an influx of contact with a recent surge in new customers, and it is currently taking them 48+ hours to respond to most queries.

If you update this review with your username I am happy to expedite, otherwise our support team will get back to you as soon as they have a chance!

No good!

In the beginning, I started out liking this app and this platform. The ability to copy other peoples pics for ideas, all the options for the props, and being able to hedge your bet we’re all things that I thought we’re going to be a nice thing to use. However, there are constantly issues with loading things properly on this app. I am currently unable to even log into my account. I was unable to see my tickets that I placed, unable to place new pics, and unable to add new funds to my account. and now I can’t even log into my account. It won’t even load the first screen when I open the app. so I probably lost about $60-$70 worth of tickets today. Along with whatever funds are in my account. It takes forever to hear from any any kind of customer service. And this type of thing should not be happening on a betting platform that requires real time access.

Resposta do desenvolvedor ,

Hi @dabzzark, on the 12th of January the Dabble app experienced an 'Outage' for around 3 hours. Unfortunately during this time, most of the app's functionality was not available.

While this was not ideal for everybody involved, thankfully no transactions were affected, and our tech team managed to completely restore the app to full functionality. I can appreciate that this is not a great first impression!

As compensation for the outage, anybody that tried to use the app during that time received promotional funds. If you did not get yours, please update this review with your username and I will add them for you, or you can contact support@dabble.com

We don't like experiencing outages any more than you do, though it is worth noting that the Dabble app has maintained 99.9% uptime outside of this outage, and has performed better in independent testing than all competitors in terms of entry placement time, resulting time, and bugs/lag.

Hopefully you can give Dabble another shot and this won't happen again!

Could be better…

I honestly wanted to like this app however there are some minor things that make it unusable compared to other platforms. My issue with Dabble is that they barely have any slates/lines available to take. The lines that are available are always bumped by 0.5 or 1 and will require the player to exceed their line otherwise the players line would be a push. I don’t mind the 0.5 bump in order to get the static multiplier (x3, 5/6, 10) but there are less lines to choose from. The app limits all the “good” lines and washes the board with below average lines to choose from. I guess the only decent aspect of Dabble are the reoccurring deposit wheels which lets you get more from your deposit but you rarely will get more than a 2x. Could use improvement!