Daily Provisions +4

DailyProv

Once inputting card info, the fact I don’t even need to scan the app to receive rewards is MAJOR user delight. Great UX

It Gets the Job Done

Great food, mediocre app. This feels and functions like a delivery app made in 2007, before any precedent was set. This app works like it was made by people who haven’t used other delivery apps.

The app always defaults to pickup, even though I only order delivery. It never remembers the location I order from. If I set my location, and set my order to delivery, but then chose to “order again”… it will reset my already selected location. Even though it doesn’t have to. This means that I then, once again, have to make sure I select “delivery” once I’m at checkout. Because ordering again reset my filters. And this app always defaults to pick up.

This app lets my order the food. That’s the best thing I can say about its performance.

Resposta do desenvolvedor ,

Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at dailyprovisions@thanx.com?

Credit cards app issues week after week

I’ve tried every credit card I have, inputting them on desktop and mobile app in my thanx account, and every time the transactions fail on the final “place order” page, even when I’ve entered all card info and CCV numbers correctly and try multiple different Amex or Visa cards. This issue has persisted for two months of having the app and always having the latest version. The clerk in the store was also unable / unwilling to help me so I cannot order pickup or delivery. Very unfortunate!

Resposta do desenvolvedor ,

Thank you for reaching out to us! so sorry to hear about this. We apologize for the inconvenience caused by the ordering issue you are experiencing. Please send us an email at dailyprovisions@thanx.com and our support team will be happy to help resolve this problem.