Daisy Neighbors’ app 4+

The app is relatively useless, as is the service. It allows you to register maintenance requests and view buildingwide announcements- however those announcements do not include important information all need to know (like that the elevator is out or there is no hot water) or timelines for repairs. They claim to manage over 100 buildings in the city but took two days to dispatch a plumber, which if they don’t have one on staff, I’d imagine could quickly find one. (My Google search of emergency plumbers nyc gave hundreds of options) Let’s see how long it takes them to send a locksmith to repair our broken front door. Tell your board not to bother with this app or company.

The maintenance company is incredibly reliable, they respond within minutes. This app has everything you need simplified, I can tell the staff goes above and beyond for their clients. Rarely experienced such follow through, highly recommend

The AC in our building hasn’t been working for over 15 hours while a 100+ degree heat wave is going on. We have been told that the problem would be fixed promptly only to have the heat persist with silence from Daisy. The apartments are boiling hot with no end in sight. This isn’t the first time we’ve had this problem and it is absolutely inexcusable that we aren’t being given updates. This will lead to critical health issues for pets, children, and the elderly if not solved ASAP.