Dav El | BostonCoach 4+

Ordered one to the airport as I had a flight and the car was amazing. I later reserved a car to pick me up at the airport and even though my flight was delayed for like 20 minutes the driver was still there and was very understandable and nice. Overall the service and the drivers are great and all the cars they offer are in top notch. Would really recommend this for anyone looking for a reliable service and nice drivers

I had a ride scheduled for 1 PM today. I called the one 800 number at exactly 1 PM as my driver hadn’t shown up. The operator put me on hold for five minutes and then came back and said that the driver was pulling up at my location. I told her I knew that was not accurate as I live in a gated community and the security guard had not called me yet to have me grant access for the driver. I then got into my car to drive myself to the airport as I just knew the driver wasn’t going to show up. I received a call at 1:09 stating that the driver had just arrived at the security gate. That means he would not have made it to my house until 115. that would’ve made my connection to catch my flight close. This sort of service is abysmal at best.

GroundLink has NEVER let me down. Whether booking a last minute pick-up at 4am or a late night pick home from the airport they always come through. Great customer service with fair prices. Save yourself the stress and book your next airport ride with GroundLink!