Dave & Buster’s Charging Station App
SKIP THE LINE and get your Power Card all charged up for the games at Dave & Buster’s! Now you can re-charge your Power Card from your phone. Power up your Power Card with the press of a button and keep on playing all the games at Dave & Buster's. The fun does not have to stop.
You now have the ability to redeem an offer as part of the recharge process on the Power Card you choose.
• Never wait to recharge your Power Card again - do it right from your smartphone
• See your Power Cards chip, ticket and Rewards balances (the D&B Charging Station App login credentials are not related to the D&B Rewards login process)
• Looking for some EPIC FUN? Just tap the Locations button and find the nearest Dave & Buster’s by state, zip code, or address
What do you need to get started with the Dave & Buster's Charging Station App?
Just your Dave & Buster's Power Card. Simply register the card in the Dave & Buster’s Charging Station App. (If your Power Card does not have a 4-digit PIN on the back, you will need to visit your local D&B to get a new card.) If you want to re-charge the Power Card, just enter your credit card information and select a recharge amount. You are ready to hit the games!
How can I get some FREE game play?
Join the Rewards program at https://www.daveandbusters.com/rewards/ to receive $10 in FREE game play! Please note: even if you have a Dave & Buster's Rewards account, you will need to create a Dave & Buster's Charging Station App account.
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Note: Canadian payment card processing not available at this time, will be available soon.
THANK YOU for using the D&B Charger app!
This release brings:
- In-app review
- Performance enhancements, bug fixes
Ratings and Reviews
Was good - now not
This app used to offer a buy $20 get $20 everyday except on Wednesday’s (half priced games). Now every time I have checked there are zero offers...it’s a shame. I have some PTA coupons for the same offer but then I have to reload in-store which despite the friendly staff is a hastily and the point of charging the cards up PRIOR to going.
Used to LOVE the ability to pre-charge our cards, walk in and get to gaming!!! Now we’ve got to do the re-charge song and dance at the kiosks again if I want to go with a coupon (which given the massively high point costs for the games, a coupon is almost certainly needed)...and lets be honest, D&B doesn’t lose money having those BOGO offers so bring them back please!! My kids are begging me to go again but I’m still waiting....:-)
Emailed and got an offer added to my account valid for 1 week. They are not doing offers for the time being - my issue is that it’s like if all of a sudden Little Caesar’s made their pizza’s $9 vs. $5....it’s still cheap but for YEARS you’ve paid $5. $20 at Dave and Busters does not go a long way - especially if you’re trying new games...so either make the games more affordable or bring back offers!
Developer Response ,
Hello MrLockwood. We apologize that you're running into trouble with the app. Would you please email us at email@example.com? Please include a quick description of the issue you're experiencing as well as the mobile number that you use to login to the app; we will investigate the exact issue you're running into. The app is supported with 24/7/365 customer care. Please reach out to us and allow us to help out if you have any other issues.
You will lose your money
I reloaded my power card earlier in the day to save time and skip the line. However once I arrived my card didn’t work and the employees told me that there is nothing they can do about the amount I purchased on the app. Even though the app showed my balance as well as the website. They simply said D&B could not transfer my points to a new card and I am more than welcome to purchase and reload a new card. So.... beware when loading your card on this app.
Turns out this issue is not with the app but rather the location unable to “roam” my card. I had to go back to the DnB location 3x before I was able to fix the issue. Once I was playing the best thing was reloading your card while wasting your credits on the big claw machine for a big stuffed animal you don't really want. It was so nice to not have to walk across the arcade to reload. This app is a MUST if you are a frequent visitor.
Developer Response ,
Hello dillandiem. Thanks for reaching out to us . Did you have a chance to contact our 24/7/365 customer care team? Please call us at 888-300-1515 or email us at firstname.lastname@example.org.
Update 7/4/18 and 7/6/18: On a Bad Experience
I used to love this app but today I tried to reload my card using on of the offers on the app and I was charged $80 dollars but did not receive any chips. Update 7/4/18: My card was refunded the money a few days after the incident with the app but after emailing and calling corporate to receive some kind of human assistance with this issue I was unable to get ahold of anyone. It is my understanding that there is now a support email that is now available for issues like these but only time will tell if it helps. Update 7/6/18: I have been in contact with someone at cooperate and it is reassuring that they are taking the right steps to ensure the best service for their customers. Seeing this makes me open to trying the app again as it is obvious that they right changes are being made for the future.
Developer Response ,
Hi there, we apologize for the issues you had with the app. Can you please email us at email@example.com? We want to make sure your payment was properly refunded and ensure you're taken care of. In your email let us know the problem you experienced and the mobile number that you use to login the app. Also, please know that we recently launched 24/7/365 support so no one ever has this problem again.
With Family Sharing set up, up to six family members can use this app.