Davis Vision Member App +12

I’ve been using an iPhone for 10 years and downloaded hundreds of apps in that time. None of them were this bad. The Davis Vision app is slow, broken, unhelpful, and ugly, all at the same time. I have not been able to log into it once with the same credentials I use on the Davis website in the 6 months since I first downloaded it. It would be best to remove this app from the App Store - its lack of quality reflects poorly on Davis Vision. I have replaced it with a bookmark to the Davis website and I recommend anyone reading this do the same.

I downloaded this app thinking it would save time, checking for providers and eligibility. I ended up losing time, having to call customer service for the activation link- had to be on hold for 15 minutes waiting to speak to a person- what a waste of time! Once I got the activation link, I opened the app wanting to check my provider and the list of providers wouldn’t even load. Not worth the trouble at all, though I’m not sure calling customer service number is any better. 👎

Set this up to have access to view ID Card as I do with everything now. Only problem is the ID Card only has my name and company name. No ID#. I know my name and who I work for who memorizes a 9 or 10 digit ID #? The only good use of this app is to see a list of providers but even that is a little funny because the “interactive” map doesn’t let you zoom in or out and it does not allow you to tap a location to see their contact info. The app needs a lot of work.