Dazbog Coffee +4

Love the app, wish there were more Daz Bogs

Since downloading this app a few years ago My use has steadily decreased because the number of Daz Bog franchises has decreased. This is probably because of the ridiculous rents in Denver but it’s still disappointing.

STEALING MONEY

The Dazbog app had an issue where when trying to load money it would give an error saying that it could not load the money. I tried a few time to get it to work, but my Dazbog account still showed $0. When looking at my bank account later it showed I was charged for all the money I tried to load. This is an issue they were aware of and after phone calls and many emails, I still do not have my money refunded over 6 weeks later. Some of my emails have been unanswered and they just keep blaming the app makers saying it is them who need to give me the money back. It has been a huge pain to get this money back and I honestly don’t know if I ever will. So do not download this app and if you already did, definitely check your accounts! If they aren’t even giving a refund back to someone who is trying, then I guarantee a lot of people had their money stolen that don’t check their bank accounts to notice that it was taken out.

Uh-Oh Be Careful With Charges

UPDATE: Just got a response from Dazbog... 5 years and 11months later. Haha! My previous 2-star rating is officially justified.

So, what Dazbog does is they collect up your purchases and then bill your credit card once a month instead of charging your credit card at the time of the transaction.

Dazbog says this is to help their franchisees save money on credit card transaction fees. Then, they contradict themselves by saying they pass the savings back on to the customer. So which one is it? Does the business save or does the customer save?

Either way, I don't like the idea of having outstanding charges awaiting me once a month for coffee. Maybe for my utility bill, but not coffee.

If you don't mind all that, this app will be fine for you.

As for me, I'm deleting it.

Thanks for reading. :-)

Resposta do desenvolvedor ,

We appreciate the feedback, Angel! With the new version of our app, monthly billing is not occurring any longer - and you can choose to pay with any payment method you'd like - or reload a gift card in the app at your preference. We appreciate you giving us a try!