At DAZN, we are always working on improving our service, with the aim of giving our fans the best possible sports-streaming experience. This update includes bug fixes and general improvements to the DAZN app.
Ratings and Reviews
GREAT APP, HUGE POTENTIAL
Personally I had no issues at all with the streaming service. I watched a fight and had no buffering issues. Its also really simple and easy to understand. For those who had any little problems with the app, it was probably due to the huge amounts of people signing up last minute so please give the app another chance and don’t feel disappointed with it. It’s a new streaming service that is supposed to stream the biggest boxing events in the future for good prices so lets keep supporting them and appreciate them.
Terrible customer service and billing issues
While the app for streaming is okay, and I say okay because it’s not compatible to view easily on all TVs even when using a laptop to stream. It’s ok to get a last minute fight at a low price but the terrible thing about this service is customer service sucked! Last time I ordered the app it said that it didn’t recognize my user ID on another console I tried using to stream the fight and asked me to reorder the service, to which I did and they proceeded to charge my account twice! I attempted to reach customer service and the only way I found was via Live Chat, no telephone to speak with a rep. So after 3 failed connection attempts via live chat, I finally got my point across to a rep, who asked me to email them additional info to get my funds returned and nothing more was done. I followed up 3 more times via live chat and was assured a refund would be coming for the double charges and nothing ever was returned. I finally gave up but will never use again and tell all who ask not to use! Terrible! Wouldn’t recommend messing with this service.
Horrible customer service
I was very dissatisfied with this app as well as astonished on how terrible the customer service is. Not to mention if you have an issue at all rather it’s being doubled billed, canceling service and just have a issue streaming the only way to contact them is either by text or live chat. There is no phone numbers to call and when you do finally set up time to perform the live chat you get the response that they will get back with you in a few days which takes weeks. It has been almost a month now and I am still trying to get an issue resolved.
That’s the horrible part of the customer service end, no for the app itself. The streaming capability is lagging to the point that it freezes up constantly. They claim it streams all boxing matches which is false. I would NOT RECOMMEND this app to my worst enemy.
- Perform Investment Ltd
- 124.9 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
English, French, German, Italian, Japanese, Portuguese, Spanish
- Age Rating
- Rated 17+ for the following:
- Frequent/Intense Realistic Violence
- © Copyright DAZN (c) 2017
- In-App Purchases
- DAZN $11.49
- DAZN $11.49
- DAZN $11.49
With Family Sharing set up, up to six family members can use this app.