DCU Digital Banking 4+

DIGITAL FEDERAL CREDIT UNION

Designed for iPad

    • 2.1 • 1.1K Ratings
    • Free

Screenshots

Description

DCU’s digital banking platform brings together innovative tools and unique features that put you in the financial driver’s seat. You can deposit checks, transfer money, view your balance – and a whole lot more.

TAKE CONTROL OF YOUR MONEY

• FutureLook™ helps you see into your financial future with an easy-to-read forecast based on your current choices.
• Our easy-to-use Payment Planner can help you pay off your loans even faster.
• You can create strategic financial goals and review your progress every step of the way.

STREAMLINE MONEY MANAGEMENT
Explore new ways to manage your money and achieve financial wellness.

• Holistic view of your finances.
• All of your accounts in one place – including ones at other financial institutions.
• Seamless payments.

With a unique-to-you digital banking experience that focuses on your money’s future, you can plan for whatever life throws your way. DCU Digital Banking is here to give you financial peace of mind.

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FUTURELOOK™

FutureLook™ provides insight into your spending habits with an easy-to-read forecast based on your current choices. You’ll be able to answer simple questions about what you can afford and see the potential benefit of paying more towards your loans and/or credit cards – in real time.

Specifically, FutureLook™ identifies your recurring income (e.g., paychecks), recurring expenses (e.g., electric bill), and average daily spending (e.g., the morning coffee run). By doing so, you can see your estimated checking account balance one month into the future (on a daily basis) and one year into the future (on a monthly basis).

All in all, FutureLook™ is a unique tool that helps you see how your money could better serve you.

PAYMENT PLANNER
Our easy-to-use payment planner will help answer questions like:

• “If I paid more on my auto loan, how much interest would I save?”
• “If I only make the minimum payment, when will I be debt-free?”
• “How quickly can I pay off my loan?”

GOALS
We make it easy to focus on your life goals with a digital banking experience that was designed for you. You can create strategic financial goals and review your progress every step of the way. No matter what you’re saving money for, we can help you create a personalized action plan that works for you.

OTHER STANDARD FEATURES
- Manage Quick Balance accounts*
- Find branches and ATMs nearby
- Deposit Checks**
- View balances, current and pending transactions, and account history
- Transfer funds
- Pay Bills
- Make a loan payment
- View important messages and account alerts
- Update your contact information
- Add Travel Notifications to avoid unnecessary fraud alerts while you’re away
- Apply for loans and view your preapproval offers
- Make a balance transfer to your DCU Visa Platinum Card

*If you login to multiple memberships, Quick Balances will need to be setup individually under each membership.
**Upon approval. All deposits are subject to DCU’s Funds Availability Policy.

What’s New

Version 2.2.1

Based on your feedback, we have made the following updates to your Digital Banking experience

• Person icon added to the top right navigation bar which includes the following menu choices that was formerly listed in the membership tab:
o My Profile
o Messages (will now show corresponding number of received messages that are unread)
o Contact Us
o Sign Out
• Experience enhancements
• Bug fixes

Ratings and Reviews

2.1 out of 5
1.1K Ratings

1.1K Ratings

GovSchnitzel ,

I think it’s finally time to leave DCU

I have been a proud DCU member since childhood. I opened my first savings account with DCU. I’m sad to say I’m taking the most recent website and app changes as a signal that it’s time to move on.

I expected an adjustment period to the new interface and features, but by now it’s clear to me that DCU’s goal is no longer providing great rates and service to its members. This new app is just a mess…starting with the Dashboard you land on, which displays literally nothing I would want to see daily when I check the app. Basic features are practically hidden away (e.g. check deposits are under “Move Money”, when I would expect “Move Money” to only include actions involving funds already present in my accounts). I could go on (and on) but other reviewers have detailed my issues and more.

If DCU wants to play Big Bank, their website and app should at least be intuitive and function well. Once our home purchase is complete (definitely NOT financed through DCU), my plan is to close all of my DCU accounts.

Developer Response ,

Thank you for providing your feedback, and we are sorry to learn about your disappointment with our new platform. This is our initial rollout, and our current vendor is extremely interested and involved in listening to us and our members' feedback to make enhancements to improve our members' experience.

Achhe322 ,

Worse than Old App

Ever since the update, I am not able to add the quick balances to my widgets on my iPhone like I could before. I was able to quickly check my balances by just swiping over to my widgets on my screen before making a purchase, but now I have to actually go to my app and log in and wait for it to load (ridiculously slow) before knowing how much I have. I can’t quickly make a transfer like before either and they have you set a date for the transfer to go through? They even have a message that if it’s after a certain time it may not go through which was never the case on the old app. I could do a quick one time transfer in the middle of the night if I wanted to and it would be fine. On top of that they’ve removed the travel notifications from the app so I no longer am able to set a travel notification without calling or emailing. Downside to this, I have to wait on hold for an hour OR email and wait TWO DAYS for a confirmation. I don’t think removing helpful features is the best way to make the app better and make banking easier for members. No one wants to go to a branch or wait on hold if they don’t have to.

Update: I ended up finding the travel notifications after posting this so ignore that part lol

Developer Response ,

We have added the Widget back to our app!
How to enable the widget on my iOS device:
1. Long press on your Home Screen
2. Click the + button located in the top left corner
3. Search for “DCU” in the search bar
4. Select “DCU”
5. Choose from one of the three display options and select “Add Widget”

alanson s. ,

Seems to work okay

I didn’t mind the old app because I got used to it but it is nice have a modern looking app now but I have complaints. Just to make a transfer you have to go through like 5 different screens which is just annoying. When you load up the app it opens in a savings goal and not your actual bank account, you have to click the tab at the bottom just to see your bank account. It doesn’t sound like a big problem but it gets really annoying. Also they NEED to make a widget for this app, it was super convenient having one because I can check all my info just by swiping over on my Lock Screen. Everything else seems decent and I like how you can add external accounts now. But they don’t even have a Coinbase option which doesn’t make any sense to me. Hopefully they’ll add it soon. I’m really giving it 3 stars because of it not having a widget, it was my favorite part about the old app and I was assuming they’d have it on the new one since widgets have been out for years…. Guess not.

Developer Response ,

We have added the Widget back to our app!
How to enable the widget on my iOS device:
1. Long press on your Home Screen
2. Click the + button located in the top left corner
3. Search for “DCU” in the search bar
4. Select “DCU”
5. Choose from one of the three display options and select “Add Widget”

App Privacy

The developer, DIGITAL FEDERAL CREDIT UNION, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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