DCU Digital Banking 4+

Awesome or even Magical - if there was to be one word to describe my 24 years relationship with DCU.
I have banked with many banks in many countries (my work has made me travel and live in different countries at times).
But the one bank and one banking experience that stands out is DCU.
Always at the forefront of good and useful technology adoption that makes sense for my needs, always at the lowest banking cost levels, always a great customer service, fast availability to my money (2 days in advance paycheck; same day check money available even when deposited through the app), and the ease of use and completion of information within the app, ease of getting to a customer service rep if/when required; lowest APR credit card and always no balance transfer fee - the list of DCU’s awesomeness is endless.
I can’t think of a single thing that I have been disappointed by in my relationship with DCU over 24 years (twenty four years and zero complaints!) - Isn’t that DCUsome!!!

We value your long-standing membership with DCU and appreciate your gracious words and 5-star review!

I’m a 43 year satisfied and priud member of Digital Credit Union. ( ouch, thats a ling time for me…😏 ). All my $$ checking, savings and money market accounts are exclusively handled by DCU. Same for all types of loans over the years, including car, personal, home equity, etc. All the above should tell you a LOT about how good DCU is … and NOT just how loyal of a member i am. So i’ll dispense with - and save you from — drawn out further effusive commentary. Oh…one more thing: DCU members (whether F2F in branches or ‘vittially’) are always friendly, helpful, courteous, professional and efficient. So they must all be happy and satisfied with DCU, too.😁. (Yes…I’ve been a member if other credit unions in the past — federal/military ones mostly).

We thank you for such gracious words and for being a long-standing member!

I love DCU, been using them for almost 15 years or so. And the app has been fair enough, the updates and changes and o haul have been refreshing and useful to the client, However I’ve been finding that my widget for DCU app unfortunately doesn’t show up on my phone and Home Screen, it’s a simple green square not the usual quick account balance. While No affect to my account nor my ability to log in; it still won’t show my quick balance in any of the widgets feature on my Home Screen no matter how many times I delete the app, reset my phone or clear any cache or data that I thought could be affecting the performance! This was one of my FAVORITE features within the app and allowed me a fast convenient way to view of all my accounts without having to go open my phone swipe to the app and log in. But alas no more! Until they update this app apparently!! But it doesn’t seem like that is even remotely on the horizon!

We appreciate your kind words and long-standing membership. It sounds like you have taken many steps. For more help/research, call our Information Center at 800-328-8797 option 5. Representatives are available to assist you Monday-Friday from 8:00 AM until 9:00 PM EST and Saturday from 9:00 AM until 3:00 PM EST.