Delighted 4+
Delighted Inc.
Designed for iPad
-
- Free
Screenshots
Description
Keep a pulse on customer experience wherever you are with the Delighted app. Securely sign in to your account, scroll through real-time customer feedback, and add notes to specific customer records for follow-up.
Use the Delighted app to:
• Add Widgets to your home screen or lock screen to show chosen CX metrics
• See your current NPS, CSAT, CES, or 5-star score at a glance
• Understand your score breakdown with the score bar
• Tap any response to see its full details like scoring, properties, and notes.
• Share responses with your team to take action
• Enable Push Notifications on new responses
The Delighted app is a free resource for Delighted users, in addition to the Delighted Kiosk app for in-store feedback collection. Once you download the app, enter your login credentials to start viewing survey data on the go. The app fully supports users with 2-step security turned on.
About Delighted:
Delighted by Qualtrics is the fastest and easiest way to gather actional customer, product, and employee feedback. Trusted by thousands of organizations, Delighted is the self-serve experience management platform of choice for the world’s top brands. Create and send surveys in minutes, no technical knowledge required.
What’s New
Version 2.5.1
Bug fixes and improvements.
Ratings and Reviews
Access to my critical customer data on the go
I love using Delighted to survey my customers and track their health via NPS. Unfortunately if a customer reported an issue in the survey, I wouldn’t see it if I wasn’t on my laptop. Now I can check on surveys and see my overall score at any time. Data syncing works great and I can even submit comments to track customer follow-up with my team members. Thanks Delighted- this is an awesome app!
Great! Please add tags.
Great to have this with me everywhere I go. Please add the ability to tag survey responses from the app.
Limited Functionality
Was expecting more than being limited to just the last 30 day NPS score. No filtering of responses - just one endless scroll of survey feedback. App very lacking and undoubtedly recommend accessing account through mobile web instead.
App Privacy
The developer, Delighted Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Delighted Inc.
- Size
- 13.1 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2013–2021 Delighted, LLC
- Price
- Free