Screenshots

Description

All your customer feedback in your pocket. With Delighted for iOS, you can securely sign in to your Delighted account and access all your feedback from anywhere.

• At a glance, see your current NPS, CSAT, CES, or 5-star score
• Easily scroll through all your feedback
• Live updates so you'll always have your most recent feedback
• Understand your score breakdown with the score bar
• Tap any response to see the full detail of a response including the score, properties and notes.
• Add notes to any response to record follow-up and keep a record for your team.
• Quickly share responses with your team to take action
• Sign in with your existing Delighted account
• Fully supports users with 2-step security turned on

What’s New

Version 1.2.3

Added the ability to filter by properties and date ranges, as well as full comment search.

Ratings and Reviews

4.6 out of 5
10 Ratings

10 Ratings

VoIPGuy888 ,

Access to my critical customer data on the go

I love using Delighted to survey my customers and track their health via NPS. Unfortunately if a customer reported an issue in the survey, I wouldn’t see it if I wasn’t on my laptop. Now I can check on surveys and see my overall score at any time. Data syncing works great and I can even submit comments to track customer follow-up with my team members. Thanks Delighted- this is an awesome app!

techspection ,

Great! Please add tags.

Great to have this with me everywhere I go. Please add the ability to tag survey responses from the app.

maximooz ,

Limited Functionality

Was expecting more than being limited to just the last 30 day NPS score. No filtering of responses - just one endless scroll of survey feedback. App very lacking and undoubtedly recommend accessing account through mobile web instead.

Information

Seller
Delighted Inc.
Size
12.6 MB
Category
Business
Compatibility

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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