Description

Stay connected to your finances 24/7 with our brand new app.

New features include:
• Account Dashboard
• Pay Anyone
• Enhanced Bill Pay Experience
• Budget Goals
• Balance Peek
• Secure Messaging
• Register via mobile app

Additional standard features include:
• Quick Access Login (Touch ID or PIN)
• Improved mobile deposit experience
• Transfer funds
• Expanded Account Alerts
• Improved Branch and ATM Finder

Getting started is easy! Simply sign in with your existing Online Banking username/password or new members can tap the "Sign up now" link.

What’s New

Version 3010.2

Miscellaneous bug fixes and performance improvements

Ratings and Reviews

4.8 out of 5
54.3K Ratings

54.3K Ratings

Manaoana ,

Help!!!! App won’t let me set-up!!!

I was forced to update this app this morning and it won’t continue past the page where I create a unique user name. No matter what I put it either just comes back to say Continue or it changes my user name, to something totally different, but still won’t ‘Continue’. I’m forced to go back and it starts the whole process over again! I tried putting in different user names (and some were quite unique and I’ll probably never remember them). If the problem is that the name is taken it doesn’t give me the option to try something else. I even lose the ability to type. This is really frustrating!

Developer Response ,

Hi Manaoana, some members may need to reset their password when logging into the new online banking and app. You can find instructions for that here, https://www.desertschools.org/upgrade/passwordreset. We are sorry for this inconvenience and if you are still experiencing issues please call our Member Assistance Team at (602)433-7000.

MISTER GEROD SMITH ,

Customer Service/Requested Loan

I have excellent credit requested a loan for 5K and never got call back or anyone to give me a courtesy call back . I work in management at WELLS FARGO and you can learn a thing or two from a big bank . Why would you lose business in this manner and forsake a loyal customer who has been with you over 13 years. I took my business else where and was approved that day. Shame on you Desert Financial for not being there for a person who has stayed faithful. I have considered taking my business elsewhere and discard you like you did me. Im sure no one will call me back because only millions speak loudly in your world and customer service is not even a thought. Im ashamed to be a member and see why your growth has been saturated. GREAT CUSTOMER SERVICE YOU ARE NOT!!!!

xXTROLLZORZXx ,

Mostly good

This app can be very helpful to check my account balances and to transfer funds if needed, however I have had recurring issues with the ‘pay anyone’ service. It is very helpful when it works as I can send my rent directly to my landlord, however it has been buggy recently and is extremely inconsistent. It will often times not send the money and say “error try again later” but never explains what is going wrong or how to rectify the error, which is frustrating when I need to send rent money that day and it decides to not work the whole day! If that gets fixed then 5stars

Developer Response ,

Hello xXTROLLZORZXx, I am sorry you experienced that initial issue with the new mobile app upgrade. We did have a few kinks that we had to work out after we launched but those have been resolved. If you are still experiencing issues please call our Member Assistance Team at (602)433-7000.

Information

Seller
Desert Schools Federal Credit Union
Size
101.9 MB
Category
Finance
Compatibility

Requires iOS 11.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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