Screenshots

Description

DFCU Mobile™ puts 24/7 account access in the palm of your hand. Use DFCU mobile to easily and securely manage your DFCU Financial accounts anytime, anywhere. Check your account balances, deposit checks, transfer funds, pay bills, find the nearest branch location and more.

You must be enrolled in DFCU Online to use this app. To enroll, launch the app and choose “New Enrollment” (located below the Log In button).

DFCU Mobile provides:

•A consistent, intuitive and secure experience.
•Access to your account balances and history.
•Funds Transfers between your accounts and those of other DFCU Online users.
•Mobile Deposit.
•Expanded eDocuments Center including statements from as far back as 7 years.
•Messaging which allows you to securely communicate with us electronically.
•Customized alerts you can set to notify you by text, email, and phone about important account information.
•Touch authentication for Touch ID-enabled Apple iOS devices.
•Face ID authentication for Face ID-enabled Apple iOS devices.
•Faster log-in through your updated app.

What’s New

Version 5.1.5609

Enhancements and bug fixes

Ratings and Reviews

4.6 out of 5
3.2K Ratings

3.2K Ratings

Christmas in April ,

Great banking app

Love the features of the DFCU app. It only has one bug when logging in from an iPhone. If you log in to the bill pay portion of the app, and you click on full pay site and later want to select mobile it will not give you the prompt to be able to do it. The reason why I want to do go back sometimes is because from the full bill pay site you can’t click to view the bill or statement say for a credit card but you can from the mobile site. I just think the full pay site has a lot more features than the mobile site so I struggle a little bit with that. I wish you could click to view bill details from the full bill pay site with an iPhone. Overall though, I love the app minus that one issue. Highly recommended.

Facilities mgr. ,

Degraded app

Have used the app for years for all DFCU transactions and never had any issues with it. I loved the fact that I could make all my deposits without having to actually go to the branch. However, in recent months mobile deposits are a hit or miss. Sometimes they get processed on the first try without a glitch; sometimes after two or three tries and sometimes not at all necessitating a trip to the branch. This is not a case of a bad capture of the check. The app just simply locks up. Sometimes later in the day or the next day it will work. This problem started when we had to start endorsing the back with “For mobile deposit . . . “ Until this issue I would have rated it a 5 star. The mobile deposit feature was the most valuable feature for me since I can do all of the other transactions on line. I’m not the first to write a negative review about this feature. The complaints started back in October of last year. Yet today, April 1st, it is still not fixed. And no, this is not an April fools joke. I’ve been a member of DFCU since 1974 and for the first time I’m giving consideration to changing financial institutions. They don’t even have courtesy of reaching out or responding; instead the branch personnel just blame me for not knowing how to use the app.

Developer Response ,

We are sorry to hear that you are having issues with mobile deposit. Please update to the latest release. If this does not improve the mobile deposit process, please call us at 888.336.2700 or visit a branch location so we can work together to resolve the issue.

CasaTech ,

Mobile Deposit Unreliable

I want to love this app because I really do love this bank. Friendly tellers, cashback, no sneaky fees. But it’s been several years since the release of this app and mobile deposit is still unreliable. I have put in a support ticket with DFCU and they know there is an issue, but they don’t have either the resources or motivation to take care of it with a permanent fix. With more investment, this could be a great app. Instead, it fails when I need it most. I am a small business owner and I have one foot out the door.

The specific issue is that when taking a photo of the back of a check for mobile deposit it logs you out of the app. I have had this issue on and off for over a year. When you’re depositing 5 or 10 checks at a time, it’s infuriating to keep logging back in and hope your check goes through.

Edit 6/1: Reduced rating to 1 star. App is still in poor condition. I got logged out 4 times in a row trying to mobile deposit a check. This is after reinstalling the app and restarting my phone.

Developer Response ,

We are sorry to hear that you are having issues with Mobile Deposit. Please call us at 888.336.2700 or visit a branch location so we can work together to resolve this mobile deposit issue. If you are regularly depositing 5 to 10 checks into your business account, we may have a more convenient solution for you.

Information

Seller
DFCU Financial
Size
26.5 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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