Diagnotes by Backline 4+

Healthcare collaboration

Diagnotes Inc

    • 2.8 • 28 Ratings
    • Free



Intelligent Workflow Management & Collaboration for Healthcare Professionals

Diagnotes by Backline is a cloud-based platform delivering real-time collaboration, workflow automation and secure messaging for the healthcare industry. Designed for healthcare professionals, Diagnotes by Backline’s HIPAA-compliant clinical collaboration platform intuitively mirrors the workflow, collaboration and communication needs of clinicians and administrative staff and delivers them in one, easy-to-use integrated experience. Deployed in healthcare systems across the US, Diagnotes by Backline has become a platform of choice for hospitals and health systems wanting to go beyond secure messaging and embrace the efficiencies that come with real-time collaboration and workflow automation.

• Designed by healthcare professionals for healthcare professionals
• Centralizes all communications in one HIPAA-compliant hub
• Virtual patient rooms for ultimate care team collaboration

With the Diagnotes by Backline platform, you can:

• Increase Profitability
• Improve Productivity
• Increase Clinician and Patient Satisfaction
• Decrease Re-admittance Rates

What’s New

Version 6.32.0

Diagnotes by Backline® is regularly updated with new capabilities while further simplifying the user experience, making it both more effective and more intuitive to use.

Latest updates:

• General improvements and less-visible fixes

Question or Suggestions? Contact us at feedback@diagnotes.com

Ratings and Reviews

2.8 out of 5
28 Ratings

28 Ratings

Kaitlyn2295 ,

Little bit of everything

Very easy to learn interface which is appreciated intern year when you learn 100 new technologies.
Would love the ability to make phone calls.
Some features are built in HIPAA violations. Adding people to chats shows info about old shared patients with consultants even months ago. It sometimes even combines 2 unrelated chats.
Otherwise the most seamless transition of all the grinds I’ve learned

insidiousmd ,

One benefit

The real benefit of why we are forced to use this product is because of HIPAA. Otherwise it tries to recreate what you can already do with your phone.

Making a phone call uses data through the app. It would be better to call using minutes with a masked phone number. Label the audio call as audio, most people get scared that it’s labeled video.
Pictures, video already on our phones. It would be nice to markup photos in the app.
The texts are too small, especially when the phone is mounted in a car.
There is no easy one button call back with an extension. Again our number should be masked and be a phone call.
The rooms, paging system are ok but they are solving a problem we didn’t have.
There should be a read receipt so people don’t have to respond “ok,” “got it,” “thanks” and the phone keeps notifying of a new message.

AbbyG1122 ,

I wish I could attach document in the app!!!!

I love the new addition of the search bar but the only thing I wish this app could do is attach documents to discussions. Currently a user can only attach documents via a picture! Sometimes I need a document that is saved on my phone or a picture that is already taken. Diagnotes please update this!!! 🙏🏼🙏🏼

Developer Response ,

Thank you for sharing this product feedback. Please connect with us by email at kriegler@diagnotes.com to address your feature request.

App Privacy

The developer, Diagnotes Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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