Level365 Mobile Connect is a softphone client that extends the functionality of our Hosted UC Platform beyond the office. It brings features of the Level365 platform directly to to our mobile device as a full unified communications solution. With Level365 Mobile Connect, you are able to maintain the same identity when making or receiving calls from any location, regardless of their device. You are also able to seamlessly transfer an ongoing call from one device to another and continue that call without interruption. Level365 Mobile Connect grants you the ability to manage contacts, voicemail, call history and configurations in a single location. This includes the management of answering rules. greetings, and presence which all contribute to more efficient communication.

***NOTICE: You must have an existing subscription with Level365 UC for Level365 Mobile Connect to work***

What’s New

Version 3.1.0

Fixed an issue where a user receives call notifications after they have logged out. Attempts to answer or end incoming calls resulted in a crash.

Fixed an issue where a user was unable to scroll through a long list of available SMS numbers when starting a new conversation.

Added an improvement where chat push notifications will now include an image preview for chat messages that contain an image.

Resolved an issue where MFA-enabled users would encounter app performance issues when their API access/refresh tokens expired.

Plus other fixes and features

Ratings and Reviews

3.0 out of 5
4 Ratings

4 Ratings

317.ACW ,

Unreliable App

No problems with service on hard phones - this review is strictly based off the experience with this App. Due to Covid, we were required to work remotely and use the App rather than our hard phones in office. It has been the most aggravating experience since. Constant dropped calls, garbled voice recordings, phone logs will show incoming calls, but will not ring to the phone. Had been told that no other customers were experiencing these issues, so that it must be our network. Interesting how we are all on different networks/WiFi and yet we all have the same problems. It has gotten increasingly worse. Dropping 365 this month in hopes for a reliable system that doesn’t lose us customers.

Developer Response ,

Hello! We are sorry to hear that you’ve been experiencing issues with our app. Working from home is already difficult enough, which is why we try to make it as easy as possible. Since this review, we have upgraded our app to improve callkit integration, fix bugs, and added many new features. If this is still a concern for you, please reach out to our support team at (800) 590-2568,, or submit a request at
The Level365 Team

App Privacy

The developer, Level365, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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