We want to make it easy to plan, anticipate and enjoy your next Diamond Resorts vacation. That’s why we’ve enhanced the Diamond App for members and guests like yourself. Incorporating your feedback, and slipping in a few surprises of our own, we’re excited to release the following new features and functionality:
- Login with your Diamond Resorts credentials
- Manage your profile within the application, including personal and contact information, password, interests, subscriptions and any accessibility needs we need to be aware of.
- Easily access some of the key features of your Diamond Resorts Membership account, such as:
o Save Points
o Make a Payment
o View your Ownership Summary
o Access your exclusive Member Benefits
o Access your “My Community” page
- Pre-register and check-out all within the mobile application. Share your arrival information so the resort knows when to expect you. Our front desk will receive your estimated check-in time information and any special requests you may have prior to arrival, all viewable through the application.
- View your current and future stays
- View your stay’s total charges during your stay
- View your reservation details, including your confirmation number, arrival date, departure date, room number, room type, rate and estimated taxes.
- Plan your trip and view any current or predicted weather
- Don’t have a reservation but want to plan a trip? You can now start planning your vacation or business trip with a simple click of a button.
- Explore your destination!
Easily access the best Resorts have to offer with Spotlighted Features and Recommendations
Find your resort faster with enhanced search and filters
Get directions to your resort from anywhere
Access information about on-property features and activities
Check time, location and additional information for resort events
- Easier and improved navigation menus
- Make requests and chat directly with staff via messaging in-app
- Receive messages from the resort regarding offers and on-property notifications
Bug fixes and minor performance enhancements.
Ratings and Reviews
Meh, Needs Work!
DRI establishments do not have a printed amenities booklet in rooms now based on the 2 places I've stayed in the last 30 days. One said, we had to download this App to get that type of information now. So we did. The App provides about 75% of the information that was in those booklet now BUT has the potential to cover more. Bombing out will cause users to resist using this App though.
The Postcard function bombs every time. Then you have to restart the App. Ever time I selected postcard>share the App bombed. The map need more detail. For the Cove on Ormond Beach the map detail is Bldg 1, Bldg 2, Pool Area, Beach, Pool/Slide Area. This doesn't replace the maps that were in the local booklets. Where are the emergency exits to the bldgs? Where is the exercise room on the map? Where are the soda machines, at least which floor? Add more maps.
Events>Today/Upcoming had no data. Yet the Cove gave us a printout for the week. Keep data updated or don't do it at all.
Recommendations>Adventures & Attractions links worked. Clap, clap.
Misleading app rating
I expected the normal love and hate on the star rating with an average of 3.2. What I see is an overwhelming majority of one star and only a couple of 5 stars. I also am disappointed to see there are no replies from the owner of the app. What is the point of the app? I’m asking the developer and marketing team to respond.
Very inconvenient app
I have never wrote a review good or bad. This review is the first one. The app is so terrible I felt like I should write a review. Seems like the app was developed in the early 1990’s. The app is not user friendly. The company needs to re invest in their app to make more user friendly.
First time review writer
- Diamond Resorts International LLC
- 101.4 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- Rated 4+
- © Monscierge, LLC
With Family Sharing set up, up to six family members can use this app.