DIB MOBILE +4

As a DIB customer I suggest a new easier to use design with overhaul for some of the services provided like bills payment and all. Many banks are moving forward with new easy to use and secure app.

Dear Customer, We regret to hear this. We would like to learn more to improve your experience regarding issue you faced with the DIB Mobile App. Please write to us at contactus@dib.ae with your contact details to assist you.

The dubai Islamic branch in dubai auto market has the worst customer service of any bank in dubai, actually it's probably worst than any bank I've been too in most backward developing countries that I've been to and I've been to lot of them. So the story goes as the following: I sold a car the buyer is financing the car using DIB I was called by this branch to come and collect my cheque, over the phone I was informed that I only need the signed slip, no mention for any other documents. Anyways after heading there I was informed I needed two other documents and that a BANK doesn't have a printer and I need to go to a typing center to print them out. What self respecting bank doesn't have a printer

Dear Customer, We regret to hear this. Please write to us at contactus@dib.ae with your contact details to assist you.

It’s been 1 whole year since i’ve been using the browser instead of the application. This is due to application crashing and there were no updates to fix this issue. I apply my user name & password along with the security questions, instantly shuts down the application. I’ve deleted and reinstalled numerous times, doesn’t work. Browser experience is terrible on the smartphone.

Dear Customer, We regret to hear this. Please write to us at contactus@dib.ae with your contact details to assist you.