DiDi is a ride-hailing app that makes travel in China quick and easy. With DiDi you can catch/get a ride with a tap of your finger within minutes. Our full English interface, 24/7 in-app English customer service, and presence in over 400 cities across China makes us the most reliable and convenient service to get you where you need to be!
Our main features:
• Supports international credit/debit cards
• 24/7 English customer service
• Supports both local and international mobile numbers
• Bilingual address recognition
• Auto-translated English messaging with drivers
• In-App Safety Center: Share ride status or Call for police assistance in event of an emergency
Simple steps to use DiDi:
• Open the app and select your preferred service
• Confirm your pick-up location and set your destination
• Request and watch your driver arrive in minutes
• Pay directly through the in-app payment feature or in cash (Taxi only)
In Chinese mainland, DiDi provides the following services in English:
DiDi Express – Enjoy a convenient and affordable ride.
DiDi Taxi – Call a cab easily.
DiDi Premier – Ride in a premium vehicle with professional service. Reserve airport pick-up and drop-off services whenever needed.
DiDi Luxe – Travel around town enjoying luxurious service in our most premium vehicles (Available in selected cities in Chinese mainland)
To use DiDi outside the Greater China Region, please download the “DiDi-Rider” app to enjoy our services. Please visit our website for more information http://www.didiglobal.com/
-Performance improvements and bug fixes.
Ratings and Reviews
A great step in the right direction
Navigating China without knowing Chinese can be difficult but this app is a huge help. That being said, there is room for improvement. I have 2 main suggestions.
First, once a car has been called the destination cannot be changed. This issue only appears on the English DIDI app. The Chinese app allows a change in destination en route, so many drivers will not take you to a different location without an official request through the app. This function should be added to the English app.
Second, you might visually know where you want to go on a map, but not know the address (especially if it is in Mandarin). Most map applications allow you to drop a pin on either side of a route and it does the address estimation for you. Not so on English DIDI. you must type in your destination and then sift through suggestions that might be in Chinese or English and try to choose the right one. Dropping a pin to choose a destination would improve the efficiency of calling a car.
Great App- Good service recovery for bad drivers
We used this app a lot while traveling in China. Sometimes Chinese drivers can be shady- we had one that talked on his phone and drove recklessly and one that made three intentional detours that resulted in a much higher increased fare. DiDi asks you to enable recording while on the drive- do this because when you have a bad experience they ask if they can access the recording. There are also buttons to immediately call the police if you find yourself in a bad situation. When we had the driver who took the detours, the app asked immediately if detours had been taken, and only charged us the estimate. The only downside, sometimes it doesn’t translate into English automatically so one of my friends had to take a picture with her phone on a translating app to see what it said. It has a great feedback section for every ride!
Useful but Drivers Need GPS Training
Didi is useful app for getting around in China. The prices are competitive and the cars are clean. The only complaint I have is that drivers frequently call my phone to ask for directions, even though I'm not in difficult to find locations. I've already given the address and my GPS location is accurate, so it's annoying when drivers don't look at or are unable to read the GPS and address within the app and prefer to waste my time talking to me about it. One star taken off for this. Maybe you'd like it if you need daily free Chinese language lessons about how to give someone directions. But for me, a daily user of Didi for years, I've had enough and wish the drivers were trained to read the GPS.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Beijing XiaoJu Technology Co., Ltd.
- 416.8 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, Simplified Chinese, Traditional Chinese
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 小桔科技
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