Ding Top-up: Mobile Recharge 4+

Amazing

I've been using this application eztop and the website for years and it's so simple to reload phones anywhere I am and anywhere I send them to! I love this app. I don't really take much time to write reviews but when I do it’s because it merits it. if anyone out there reads this, the app is very good. I've never encountered an issue. Just be precise to whom you sending to and know all the details. If you make a mistake it's really your fault which is only possible if you are rushing! But again I’ve used eztop for everything it’s a pretty good app. However boss revolution has lower top ups available. Other than that this app is dope!

No Longer Good

I used to like this app, but not anymore. I no longer like this app, because all of the low-cost top-up options were taken away. There used to be 2 different top-up options for under 5 US Dollars... and then they took away one of those low-cost options... and now both of those low-cost options are gone. So now all top-up options are over 5 US Dollars. On top of that, I emailed customer service and not only did they get back to me more than 48 hours later (even though they say they will get back to you within 48 hours), but they said they would forward my question to the finance department or something like that and I never got a further response. So I emailed customer service ‘again’ and I still have not gotten a response yet over 48 hours later. Last, but not least, I do not like it how this app does not give you the option to create a password to log into your account or use your fingerprint to log in. All you do is type in your phone number and type in a set of numbers that they text you to log in! I would like better security for my account than that. Other than that, the only good thing I have to say about this app is that it is easy to use.

Réponse du développeur ,

Hello,

Sorry to hear you had this bad experiencie. Unfortunatelly we had to change some of the amounts available in our site. I've tried to find your contact details but I was unable to find any. If you contact us using customercare@ding.com I will review your case and provide you some updates.

Regards,

Richard

Awesome

I’ve been using Ding for about 4 years now and I’m so please with the service, I’ve never had any problems with them. I love to be able to send my family and friends Top-up at anytime without be told I’m sending too much. I used all other top up companies and it’s a disaster they continue to block my card stating of send too many times or the amounts are too high so my card is flagged for fraud. I email identification and pass all the screening and still have issues. I love Ding and I think it’s the best company to send Top-ups back home.

Réponse du développeur ,

Hello!

Thanks for your review! We love to hear that you are enjoying our app. 😊🎉

Regards,

Richard