Dinosaur Digger Games for kids 4+

My grandson really enjoyed this app so I didn’t mind purchasing the full app. I noticed that it had been downloaded twice so I deleted one. Both apps disappeared. When I went to get it out of the cloud, my purchase wasn’t there. I filled out the contact form 4 times and each time I was successfully verified until I hit the submit button which told me I wasn’t verified. There was no other way to contact the company. This review would have been a 5 but customer service is a problem. The app will stay deleted. We’ll find a different fun app. There are many with more reliable customer service.

Updated: heard back from developer and was able to fix the problem. Thank you! My grandson loves these games and we have had no other issues. I changed m rating to 5 stars.

Thank you for inquiring. We can fully understand your current feelings and we will try our best to help.
Usually, the purchase data sometimes requires time to synchronize while re-downloading on your own device or newly downloading on a second tablet. If the purchase still couldn't be restored automatically, you can try to click the Restore Purchase button to unlock the level manually.
Make sure that the current internet connection is stable. Re-download the app under your AppleID account. Enter the game, tap one locked level in the level selection interface to start playing, and tap the Restore Purchases button multiple times in the pop-out window. Usually, you can unlock the rest content by doing so.
Thanks so much for your understanding and cooperation! Please feel free to email cs@yateland.com if you have any other questions or suggestions. Our team will try our best to provide help!

I love this game devs and I hope you are proud of all the children you’ve impacted which this, it’s the most fun game yet most basic, perfect for a toddler. Just coming back here to say that I’m really great full for you and hope you have a good day. I’d give a higher ratting if it was possible.

Thank you for choosing Yateland! This is an educational product specially designed for kids aged 2-5. In the process of exploring islands of the dinosaur world, children can cultivate their imagination and creativity by assembling excavators and collecting ore props. You can search for Yateland to find more quality games! Please feel free to email cs@yateland.com if you have any questions or suggestions.

My son loooooves Yateland games. We have several of them. I am extremely frustrated that they have a link to view more apps where the children can see them though. It is a great marketing strategy for them, because the kids can scroll through and come ask mom for another one.

The problem we have is that my son is becoming so obsessed with the apps he doesn’t have that he has stopped playing the game he does have. And yes, I monitor his play times and he is limited. Having him come to me every two minutes asking for a new game when he is supposed to be enjoying a game is infuriating! I’m ready to just delete all the Yateland games we have.

Please, I beg of you, put that link behind a parental control. It is the worst!

Children's love is our happiest thing. What's more, we also hope that we can establish healthy relationships with our users. We will seriously consider your opinion and put it into our future plan. If your child wants to spend money to get the game, we recommend that you can give your child some rules. After all, parents should not pay all expenses unconditionally. And experiencing free game content is fun too! Our games can be played without the Internet, so you can turn off the Internet connection if you don't want your child to tap our recommendations. May we have your understanding and kindness. You can also email us at cs@yateland.com if you have more questions or suggestions.