Diode Dynamics 4+

I purchased a set of Snorkels for my Vehicle (Kia stinger) that had DD LED’s on the mouths. The platform for the app is good so far, decent functionality. However, the app is confusing when the leds or on or off. In the Home Screen when selecting your product, if the item is on, it would be helpful if the power button was illuminated green, and red when off. Just a small minor detail that could definitely be fixed with a patch. Also, smooth out the color wheel for when the user scrolls around for a different color. It’s a little choppy and grabs colors instead of being a smooth transition. The customization page is also a little bit confusing, definitely could see some more improvements which simplifying the customization of the lights.

I got my Diode Dynamics installed 5 days ago and I have already received countless compliments, the only time I run in to any issues its has to do with the app. Lets start out by saying all of the buttons are tiny, and none have actual outlines so you can see that you’ve clicked something. There is only a display of what the bulbs are doing when on the color wheel screen, and if you’re doing anything else than one steady color, it displays black with 0 brightness so you’re stuck fiddling with the app to get it to match the bulbs & what you want. If your phone is connected to bluetooth or aux & you're playing music, the “Listen” feature disconnects you and plays audio through your phone speakers instead of listening to the sound played over the system and letting the lights respond to that. All of this in combination with it working about 1/2 the time the way you want it the first time you load up the app tells me that Diode Dynamics developed an app that held all of the capabilities of the wonderful product they created, and then proceeded to neglect the app and its many deficits. When you charge each customer $50 extra per BT controller per product it should come with an app with a developer willing to roll out updates based on usage, diagnostics, and feedback.

I installed the DD LED grill kit last night with Bluetooth app controller. I downloaded this app, tested everything out, the led strips and app and everything worked fine.
Tonight I installed the Velossa Tech Big Mouth Intake Lit Kit with an additional Diode Dynamics Bluetooth LED controller, aside from the grill kit controller, and upon powering up the 2nd controller along with the controller for the grill kit, the app now no longer recognizes the grill kit controller. It just disappeared from the app, it won’t come back if I refresh the app. I deleted and reinstalled the app numerous times. I disconnected power to both controllers to reset, I disconnected the lit kit power and reconnected grill kit power, it still wouldn’t show the grill kit app. I tried everything I could think of and nothing worked. Both controllers have power.
Both the grill LED’s and the Lit Kit LED’s both work but only the lit kit controller shows up on the app.
Pretty disappointed as the grill kit alone w/ controller cost me over $200 and I can’t even adjust the color, brightness, nothing.
The app isn’t even acknowledging the controller is on. Calling the company tmrw and sending an email and hope it’s resolved and I will update when there’s a solution.
If everything functioned properly, this would be an awesome kit. The LED’s are super bright and have amazing colors and patterns.