The mobile application is free to download for the cardholders whose card number starts with 511563.
With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 511563.
Please Note: If your card begins with 533248 DO NOT download this app. Please look in the app store for the same mobile app logo with a short description stating that the app is for cards which start with the numbers 533248.
Direct Express cardholders will be able to do much more with this new mobile application on the go, including:
● Account(s) Management – Activate & check your card balance, manage your or your Benefit Recipient’s funds, Review Transactions, Set Alerts, Download monthly statements and much more.
● Login securely using Biometrics
● Manage Alerts – Set Alerts to track activity and improve the security of your card
● Go Paperless – Download your monthly account statements online
● ATM Locator– Find ATMs and cash back locations nearby
Your security is our utmost priority. Direct Express® application is loaded with whole new security feature set. Mobile data transmissions and account information are highly secure.
© 2020 Comerica Bank
Performance improvements and minor bug fixes.
Ratings and Reviews
The app worked fine until it updated and now to login I open the app input my information that’s correct and get locked out of my account for 10 minutes (that is actually permanent) until I get online open the website and set up all over again if it’s working or call customer service who English is so broken I don’t understand what they’re saying and vice versa apparently the US government is contracting outside of the US to do their dirty work of screwing the citizens on that note I continue to have fraudulent charges made unknowingly how that happened when it happens across the ocean in a different state over 35,000 miles from where I’m at with no real way to address that issue either the last dispute took over seven months i’m pretty sure the people with broken English used my information that I had to give them to open my account as fraudulent charges only happen before I opened my account for myself again when I switch cards to try to stop this I have to pay for that too I cannot transfer money to any other account over $50 that’s not helpfu
It’s so awesome !
This app is one of the most useful and easy to use, I’ve had the pleasure of using . It’s very precise and has actually helped me out of a jam or two , which I find myself running into unfortunately, as I am somewhat of a forgetful individual. It’s usefulness amd ease of operation, have made it a definite five star keeper , I’m my personal opinion . It wouldBehoove you, to try it!
This company is essentially a scam.
My mother had a DirectExpress card. Somebody hacked the card and took her money. They replaced the money, but they marked the account as a high risk. She was admitted to a nursing home and needed to access her card information because she had an expired card. She called direct express and they would not talk to her. We have tried every avenue to resolve this issue. There is currently at approximately $2500 on her DirectExpress card that we are unable to access and that they will not return. We have had to open a bank account in my mothers name and change your Social Security direct deposit to that bank account to prevent direct express from keeping any more of her money. This company is horrible and should be ashamed at the way they do business. They take advantage of elderly people. This has been ongoing for over two years. Shame on you direct express.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- i2c Inc.
- 388.8 MB
- Requires iOS 9.1 or later.
- iPod touch
- Requires iOS 9.1 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, French, Spanish
- Age Rating
- © 2022 i2c Inc.