Managing your Direct Express® Debit MasterCard® card made easy. The mobile app provides a convenient and safe way to manage your money securely from your mobile device.
The mobile app is free for Direct Express cardholders and offers a variety of benefits related to your card, including:
Manage Account(s) – Check your balance, view transactions and deposits and set alerts
Locate – ATMs and cash back locations
Learn – Discover ways to use your card and earn chances to win cash prizes
1. Security enhancements done for communication.
2. Improved co-ordination in terms of session management.
3. Improved Login performance by reducing the login time.
Ratings and Reviews
Why has this app not been updated for 2 years?? I had no problems with it and then a few months ago, when I log in it won’t give me any info and says it’s having trouble connecting to server. I believe regular updates would easily resolve this issue. I went to the website and because I have use the app for so long, I had forgotten my password. I tried to reset and it’s SAID it sent link to email, but no email. Which brings up the question of why a password for website and pin for app? The website and app is completely different, so after all the aggravation, I had to call the number, just for a balance (atm charges). Also, now I have to call, go thru a lot of crap, waste my time, waste your employees time just to reset my password for the website because my app can not connect. A simple update........
Wrong sms number for email notification!?!
I tried to set up an e-mail notification for when deposit is available and get a message that is a wrong sms! Not sure what is going on, sms applies to Text massages which there is usually a charge unless you have unlimited.
I wish I was allowed to save it as a pdf & or allowed to print it, both features would be nice. Both those features are available on iPhone however are blocked by app.
Other than the above issues, the app is easy to use, clear & lean... works nicely, I like it.
I can’t set up a phone number or email
Every time I try to set notifications up for deposits and low balance to where I can get a text but it says I have the wrong email? So I try my email then it tells me I have the wrong sms number?? then I try phone call and it’s still telling me I have the wrong number??? I have the right number in but the app is mistaking it for something else? I have no clue but this would help me out a lot to have this feature on this app... please fix
With Family Sharing set up, up to six family members can use this app.