Disney Cast Life 4+

When it worked, this app was excellent! I much appreciated the alternative to the web version of the Hub. Unfortunately after upgrading to a new iPhone 13 Pro Max (and transferring apps), the app just hangs on the initial blue/purple loading screen (with the logo and loading “sparkle” circle). I tried uninstalling and reinstalling to see if that might fix it with no success. Would love to see an update released that gets things working again on the new devices!

Hello, we appreciate you letting us know about this! We would kindly ask you to send us an email at dpep.cast.apps@disney.com so we can take a closer look at what you’re experiencing.

Thank you for fixing the broken link in this app.
I had previously left negative rating that I now, want to change. I brought to your attention that the log in link was not working properly and, I’m blown away how fast and, responsive your team was at addressing and fixed the issue.
This is a fantastic app, the app I rely on for a lot of important information. Thank you from the bottom of my heart at restoring my faith in humanity. You all are the best.

Thank you for the feedback. We have corrected the issue you identified in version 2.5.1.

This app is great however, all of a sudden the notifications will say there’s a notification when there’s nothing and it won’t go away. I did the reset, delete and re download and finally asked anyone else if they are having this issue and they all said yes. I hope it gets fixed soon so I can turn my notifications back on. Turning them off was the only way to get rid of them.

Thank you for your feedback. We apologize for the inconvenience and corrected many items in version 2.7.0. If you are continuing to have issues, please let us know by calling the help desk at 1-866-534-7639.