Divvy Bikes 4+

The official Divvy share app

Lyft Bikes and Scooters, LLC

    • Free

iPhone Screenshots

Description

The official app for Divvy, Chicago’s bike share system.

Divvy consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bikeshare is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.

The Divvy App gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going.

The Divvy App also shows upcoming public transit departures, including CTA ‘L’ train lines, local & express buses, shuttle buses, the Jeffery Jump Bus, Metra trains, PACE buses and the South Shore Line train.

Within the app, you can purchase the following Divvy passes:
Single Ride
Access pass
Membership

Happy riding!

What’s New

Version 14.49.31

Thanks for using Divvy. We update our app regularly to make your bike rides even better. Every update of the Divvy app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app.
Here is what you can find in our latest update:
- Bug fixes and performance improvements

Ratings and Reviews

2.8 out of 5
388 Ratings

388 Ratings

________David__________ ,

Poor design. Customer service lies.

I had the need to use a bike in chicago last weekend. Somehow ended up getting charged for three rides. App history shows one ride that went over 30 min. So, a second ride charge was warranted. When I questioned the third ride, customer service said they would graciously refund the third charge as a “one time courtesy”. While I appreciated that, I pressed the rep as to what the third charge was for. She then told me it appeared I had 3 bikes out at the same time. Pretty hard to do (or even corroborate given my account history that shows a single ride) with one person riding.

She either lied or their back-end data is in accurate.

I’m giving the app a 2star rating as I’ve yet to find a way to see purchase history, credits purchased, or credits available for future use.

Suggest using app for nothing more than locating stations with bike availability - use the pay kiosks with a card when ready to purchase.

consumer with a conscience ,

Use any other mode of transportation

Absolutely horrible if you want to rely on it as a form of transportation. If you want to take random rides for fun, I guess it’s fine. Their bikes are insanely heavy and hard to maneuver. The seats are impossible to adjust. The baskets they have are completely useless so you better not have anything that you need to bring with you. The e bikes are kind of good but same basket issue and you can never find them or their batteries are dead. And then there’s the issue of the docks. It’s feast or famine. They either have completely full docks so you can’t lock up the bike you have or there’s no bikes available. I tried using it as my commute to work but the complete lack of dependability on their end meant I was either going to be late or I had to use different transport. And then it’s only financially feasible if you pay for the year which if you only use it occasionally is not worth it. I don’t understand. I’ve used bike shares in other cities and they are leaps and bounds better than divvy. The bikes actually work, they have decent baskets so if you have a bag to tote it’s not a problem, you can actually find the bikes and there’s plenty of docks. Also, be wary of the e bikes because I had a $15 ride recently that was only 5 miles because I happened to be in a higher COL area. Save your money and buy yourself a bike that actually works, take the el, walk, drive. Don’t use divvy.

R-Hays ,

App Broken | Availability of Bikes not Synced

I’ve been a paid annual member for several years and it seems Divvy is been falling by the wayside. The most pressing issue is that the app incorrectly displays availability of classic and e-bikes at ALL Divvy stations. I went to multiple stations: 1) stated on app 3 e-bikes but station was completely empty, 2) another station 5 classic and 2 e-bikes but just had 2 e-bikes marked for repair and then 3) station also had incorrect availability. This appears to be a systemic issue that has last throughout the day even after reporting it.

Paying annual members should not have to walk 20-30 minutes to multiple stations just to check to see if there is a bike available. What’s the point of having an app if it is completely incorrect. Considering this is a public/private partnership, I’ll be reaching out to appropriate city officials for resolution and awareness of this issue, which I’m sure breeches contractual agreements. Get your act together Divvy!!!

App Privacy

The developer, Lyft Bikes and Scooters, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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