Dizzi: AI Photo & Video Editor 12+

Thanks for getting back to me and giving me some options to get this resolved. I just emailed your team and hope to hear back from them soon.

Previous review:
This app doesn’t work. Don’t get me wrong. There seems to be a lot of really cool video filters but when I saw the instagram ad using an AI cartoon video that’s why I downloaded it. When I opened the app and got past the paywall I saw the feature I wanted, “AI vision.” It has video filters called Tooney and Mythic. When I select either one of them it presents to me a screen of the Dizzi logos as if it can’t register any of my videos when I know that isn’t true because the other video filters work. I can’t get past this point to even try what I was so impressed with. To the devs I would be happy to re review and test this part of the app. I’m a UX designer and have tested apps with devs before.

Hello, we’re sorry to read you’re having issues with the app. I will pass this forward to our QA team to take a look. Meanwhile, we will truly appreciate if you describe the steps you are taking to trigger this bug so we can get this fixed up. Also, please share your iPhone model, what iOS is it running on, and what version of Dizzi are you using? Please report back to us via support@exosmart.uk.com. Thanks for your patience, much appreciated!

First the face tracking feature is cool, but the reliability of the app is actually horrid, the coding or the way the program works with the IOS is just not optimal. I’m using a iPhone 12 and the load times are insane, so I figured if I switched to my IPad mini it would work better as it has a better processing chip, not only is it the same, but the face tracking feature isn’t even there, we’re talking about 10-15 minute wait times. I can download a whole 2 hour movie on my iPhone in that amount of time and this App can’t even handle a couple 3 minute videos in a shorter time frame. For example, I use beatleap, and it uses AI to make video edits in 1 minute, with different jump cut effects, slow motion, sped up, flash, etc. and you have complete control on how much effects gets used in the video, from 1(least amount of effect) to 3(most amount) and the aI just adds in the effects as it sees fit, all in 1 minute. The only time it takes longer is when it has to download your videos from iCloud. This app also 90 percent of the time just won’t create a video, will take you back to the previous screen with a prompt of “there was an error exporting your videos” and it’s not the phone or the iPad because if you just keep trying it will eventually load them. This needs a lot of work.

Hello, thank you for your review. We’re sorry for any inconvenience you’ve experienced with the app. It would be great if you contact us at dizzi@irontech.mobi and share your feedback with us so we can take steps to improve our product. We'd love to collaborate with you on this.

The first few days great. I uploaded videos of 1 minute and more with no issues to convert them Into cartoon videos and that was the most fun effect. Now after I started paying ( ended my free trial ) I cannot unload any videos even a 6 second video can’t hold up. It just says “ uploading …” forever and nothing happens. App is stuck. It has been two days already and no improvement. Please fix this. I don’t see a point in keep paying if I can’t use this feature anymore.

Issue got resolved . Thank you for getting back to me. After 3 days it got fixed by itself. I have an Phone 11 and I have the latest update of the app which didn’t help to fix the issue. But eventually after 3 days it got fixed by itself.
Updated to 5 stars due to your response and direct email.

Hello, we’re sorry to read you’re having issues with the app. I will pass this forward to our QA team to take a look. Meanwhile, we will truly appreciate if you share your iPhone model, what iOS is it running on, and what version of Dizzi are you using? Please report back to us via support@exosmart.uk.com. Thanks for your patience, much appreciated!