DJI GO 4+

The only problem I have with this app is it lacks in storage management. Instead of videos and pictures being stored in the typical iPhone data point where you would expect to find your pictures and movies, This app stores of them in the app’s folder directory. This creates a few problems. If for example your iPhone only has 64 GB capacity and you record a 4K video which is 40 GB in size, you will not be able to export the entire video. Before you can drag videos from your phone to your PC or MacBook, The content must be exported from the app to the iPhone library. The export process does not simply cut and paste the content but rather copies it. So with the capacity of 64 GB and a video file 40 GB it creates a problem. Contact you recorded is now stuck in the app folder with no avenue for exporting to your computer. I had to download iMazing to circumvent that’s a problem. Additionally, when you delete these large video files space is not freed on your device for whatever reason. I have tried using this app to delete the files and I also tried using third-party programs. Do you only way that I have been able to reclaim storage capacity from this app is to uninstall the program and then reinstall it after the painful process of exploring media. DJI Can fix this if they simply use the iPhone’s default media library, rather than hoarding the media in me app directory. Because of this extreme inconvenience I can only give the app two stars.

The app is supposed to record 4K, as the new iPhones support that resolution; in fact, iPhones have recorded 4K video for several years. But this app only lets me shoot in 720P. It’s a big waste of a very expensive phone camera. Also, the exposure control bar is directly adjacent to the focus reticle, making it hard to adjust lighting.

As an aside, other users are shooting 4K with Filmic Pro instead ($5.95 from the App Store), but that app isn’t completely compatible with the Osmo 2 gimbal (the Osmo control buttons mainly are disabled, except for power and the 4-way motor hat). Same with the built-in Apple Camera. The stabilizer works, but you must tap the phone screen to control it instead of using gimbal buttons.

This is disappointing, since DJI in their marketing and videos implies you can take advantage of your phone’s maximum capabilities. Had I known the app and gimbal are crippled by lack of updates for current generation devices, I’d have bought another stabilizer. Not recommended.

The biggest problem with DJI is that their software makes it incredibly difficult to use their products. You have pretty much have bought a fancy brick, unless you sign in, and agree to their terms and update, their software and firmware, pair the devices again, and the calibrate, every time you try to use your device and now oh no! your battery is dying already, never mind the fact that you missed the magical shot you had just gotten an opportunity to take 15 minutes ago when you grabbed your gear! Also of not is the fact that the majority of these tasks require a signal, so if you’ve got a dedicated device as a monitor or camera (like an old iPhone) that doesn’t have cellular connection, or you’re out in the woods, on location, or just somewhere without a WiFi connection capability, you’re equipment is dead weight.

I’m not really exaggerating, their software is such a hassle to use that it goes beyond frustrating and hinders your ability to actually use their devices. Whether it be the Osmo series, the drones, the ronins, you end up with the same experience, you’re spending more time trying to set it up every time you want to use it than you will actually using it.