Docs On Call 12+

Ardent Health Services

    • 4.9 • 207 Ratings
    • Free



Docs On Call gives you 24/7 access to physicians for your health needs conveniently from your smartphone or tablet. Skip the trip to a doctor’s office; get a health consultation directly from the palm of your hand.

Our team of board-certified physicians provide live video visits, secure messaging, prescriptions and more to help feel better quickly and comfortably.

Docs On Call knows the importance of quality, convenient and affordable care. Your visit may be covered by your insurance plan.

Download the app, select the reason for your visit, and choose your doctor – it’s that simple.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 12.10.003

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed.

Ratings and Reviews

4.9 out of 5
207 Ratings

207 Ratings

2nd nope ,


Waited 20 min, when it was my turn I was disconnected. Tried a 2nd time, Waited 45 min and was disconnected when it was my turn. I have given up after an hour. Now I’m calling my dr. There is no customer service number available within the app or even here. Reviews are not visible to learn if others had a similar experience or to offer any suggestions on how to fix it.

fat head red ,

Visit review

This was our first experience with the app and the doctor
Was very polite helpful and asked appropriate questions. This helped us not to have to go out to the clinic. Thanks I give you ten out of ten. Earl Dethloff RN

Boarsden ,

Would give zero stars if I could

Waited over four hours and when it was finally my turn it beeped and disconnected. Customer service was not helpful.
Update. I’ve now waited a total of 7 hours. Still haven’t been seen

App Privacy

The developer, Ardent Health Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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