Doctolib - Your health partner 4+

I rarely if not at all write more than two words for a review. But I honestly have to say. This App is not perfect and it could have a few more useful features like being able to message your provider through the App. I know there must be a perfectly logic and logistical issue with making that work. But regardless, the App is simplistic and that’s why it works well in my opinion.

I was able to find a therapist off this app, hence the two stars. But it’s a frustrating experience. Doctors are allowed to falsely state themselves in search filters as taking public health insurance when they only take private. Despite this being reported multiple times, Doctolib claims it’s not their responsibility for wrong information being posted on their app/website despite being the only booking place for several doctors. They also allow doctors with shady qualifications. The offerings listed for appointments is always too small/too little and there seems to be no quality monitoring or proper reporting system, leading to some practioners trying to scam new patients (usually immigrants) while Doctolib looks the other way. Book through your health insurance instead, it will save you the time and drama

This is a fantastic app. Easy to use, so easy to book an appointment (just booked the osteo at 9am on a Sunday!). I also appreciate that it keeps my history so I can easily find the doctor I need and book. I would appreciate a language option but that is really the only area of improvement that I see.