Dodge‪®‬ 4+

LOVE new Durango RT, but at about 7k, front rotors started to warp, at 11k VERY noticeable, and I drive like an old man, no excuse for this FCA! Love the power and fuel mileage of the hemi, but 2 completely different startup ticks/ knocks. The “been sitting for over 4 day)dry startup lifter tick from day 1, which I accepted as “normal”. Now, at about 10k miles another cold tick has begun when you put it in gear and back out of garage, seems to disappear after it’s warmed up. Cmon, 62k for this thing, hemi engine has been out since early 2000’s and Chrysler STILL hasn’t installed check valve in oil system, or tightened tolerances or something?? These engine noises are unacceptable!! NEVER heard a 5.3 do this unless it was well north of 100k miles. Runs great, but shouldn’t be making noises at 23 miles on the odometer, then a new noise at about 10k. Has me concerned.

Greetings, we're sorry that you had a negative experience. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. ~Rob

Long story short, my vehicle was stolen but was recovered with the help of this app. I was able to get an approximate location and then use the horn and lights to locate it. I have alerts set up when the vehicle leaves home and if it’s driven at a certain time. But since it was the middle of the night, I didn’t see them until I woke up.

If these alerts are available, why are we not able to lockdown the vehicle from the app if it’s stolen? If a curfew alert is setup, why don’t we have the option to keep the vehicle immobile unless unlocked from the app even if the fob (which in my case was a cloned fob when the vehicle was stolen) is in the vehicle? The security features should be much stronger other than just being notified of what’s going on. If we are able to remote start, lock and unlock, and get the location of the vehicle, then there is no reason why there shouldn’t be much more powerful security features.

I am extremely thankful I was able to recover my vehicle and without this app that would not have been possible. But I can’t help but think there could have been more done to prevent this if there were more security features provided by this app.

Hi, that is wonderful to hear! We certainly appreciate your honest feedback. Our team has made sure to document your comments within our system, as we are always looking for ways to enhance our services. ~Rob

the app could easily be 4+ stars. We should be able to see if our vehicles doors are locked (notification that doors are unlocked) or if our windows are down much like other competitor auto apps. (like Toyota)
also a picture of our vehicle and the color it's in used to appear on the top when you open the app it is now no longer there ? I don't understand why that was a nice little feature (please bring it back) and the last thing would be the vehicle health report mine says it was last updated 73 days ago.. when I get emails saying my monthly update is available but I can never see it even if I refresh the report page or restart the app or anything. I'm still being displayed the vehicle report from when I first got the app. I hope you guys could fix these small issues and add these small features to easily get a 5 star rating.

Greetings, thank you for your feedback. We're always looking to improve your experience. We’d like to know the details of the concerns you mentioned. Please send the details or screenshot to socialmedia.uconnect@fcagroup.com. We'll pass it along to our development team and see if there is any way we can improve it. ~Rob