Dogtopia 4+

I love taking my dog to Dogtopia, but after requesting boarding or spa services and getting approval notifications, it is always annoying to open the app to not see them in the upcoming appointments section. I see the drop down menu to view the different categories of services but why not have a default of All categories or not have a category drop down at all and show all upcoming appointments by date. If I schedule something in advance and forget I did it, I have to open the app and then select the specific category to see what I’ve done. When I was a first time user of the app, I just figured the app was broken and just didn’t show my appointments. Now I know I have to take the added step to choose from the drop down to see boarding or spa appointments. I wonder how many others didn’t recognize that there was a drop down that needed to be changed to see their appointments?

If you have your phone in dark mode, it is really hard to use the app as a lot of the backgrounds that are meant to be white turn black. Would be better to have a dedicated dark mode or just don’t change those colors based on user settings. Don’t want to have to turn off dark mode just for this to be useable!

This could easily be a 5 star review, although the app would have to actually perform in order to do that. My local Dogtopia has approved my first account, and after two weeks of “account pending” on the app dashboard I asked them about it again. They approved it, again, and still nothing. I created an entirely new account, which was approved in front of me at my local Dogtopia, and I still have an account pending notification on my dashboard. This makes the app entirely useless. It is obviously an error through the app, since I have been approved through my local store 4 times now.

Don’t offer an app as a perk if it is simply going to be rendered an icon on a home screen with no use. When this gets fixed I would gladly edit my review.