Screenshots

Description

Dolly connects you with truck and muscle, anytime you need it. The perfect alternative to traditional movers - our app connects you with vetted, independent pick-up truck owners when you need help with moving, hauling and junk removal.

Dolly is a fast, easy and affordable way to get help with your house and apartment move, to pick up that exercise bike purchased on Craigslist, or get stuff delivered from stores like Lowe’s, Crate & Barrel and IKEA.

Simply share your move details and information about the services you need then we’ll match you with the right people to make your moving day or delivery manageable! Dolly is quick and simple, don’t waste your time or money—use Dolly to find help right now at an affordable price.

You can use Dolly to find local moving and delivery help across the U.S. in the following areas: Boston, Chicago, Denver, Los Angeles, Orange County, Philadelphia, Portland, San Diego, San Francisco, Seattle, and Washington DC, with more coming soon!

HOW IT WORKS:
1. Enter Your Details - Tell us when, where, and what you need help with.
2. Get Your Price - Select one or two Helpers and get an instant, guaranteed price.
3. Book Your Dolly - Get connected to and scheduled with a Helper in minutes.
4. Track and Communicate - contact your Helper in real-time

SERVICES:
• Small Apartment Moves: For the DIY mover that needs help moving with large items like beds, dressers, tables, couches, and more.
• Retail Store Delivery: More convenient, faster and often cheaper than traditional store delivery options.
• Craigslist & OfferUp Pick-ups: Don’t let public transit or a small car keep you from that sweet Craigslist deal.
• Small Business Moves: Office move? Find help to get settled in quick.
• Junk Removal: Find a local Helper who will remove and haul away your junk. Includes trash removal and responsible disposal.
• Donation Drop-off: Pile of stuff collecting dust? Helpers can also do donation runs.
WHY DOLLY:
• Easy - Save yourself the time and headache. Dolly is quick, you can book one in minutes. Never rent a truck from U-Haul or Home Depot again.
• Affordable – Use the Dolly app today and get a guaranteed price upfront before you book—no surprises!
• Convenient - On-demand, on your schedule. Choose a 30-minute window as soon as 90 minutes from when you book. Book for today, or next month - it’s up to you!
• Safe - All Dolly Helpers are independent contractors who are background checked, reviewed, and backed by a commercial insurance policy.

Helpers can also assist with many of your house projects that require an additional set of hands. Don’t bother your family, friends, or neighbors— just book a Dolly and we’ll connect you with a Helper who can take care of furniture relocation and removal, loading and unloading a box truck, appliance moves or anything that two people could reasonably move.

Never rent a U-Haul again! There are over 5,000 Helpers who are ready to help you with your apartment move, IKEA delivery, furniture delivery, furniture donation, dump run, junk removal, storage unit move, mattress removal, office move and everything in between.

Use Dolly to find local moving and delivery help across the U.S. in the following cities: Boston, Chicago, Denver, LA, Orange County, Philadelphia, Portland, San Diego, San Francisco, Seattle, and Washington DC.

Additional ways we can move you today:
Office moving, house moving, move to storage, junk pick up, local moving services, retail store delivery, furniture pickup, same day delivery, moving help, heavy lifting, delivery app, moving projects, Uber for moving, hired help, hauling, delivery by truck, on demand moving.
Download Dolly now for all the moving and he help you need. https://dolly.com/

We’re obsessed with customer service and delighting our customers with how easy we can make their life. Don’t take our word for it...just read the reviews below.

Need help or have a question?
Contact us: support@dolly.com
Tweet us: @getdolly.

What’s New

Version 3.61.0

Stability improvements & bug fixes

Ratings and Reviews

4.9 out of 5
11.8K Ratings

11.8K Ratings

AirronR ,

So convenient!

I was at Costco and had no clue how I was going to get a huge sectional that was perfect for our den home. One of the employees suggested Dolly. I called the number to get a little more information. It was about 1:30pm on Friday. It would be $77 to take it up a flight of stairs. That was a great price for me to save the hassle of going to U-Haul to get a truck, hiring a day worker (who has no background check and may go by only a nickname) to help me move. Then there’s the joy of refueling the truck and taking it back. The next available time was at 3:30p. I thought it would be the next day because I called so last minute.

The “helper” arrived early which was great. I had no idea how quickly all of this would unfold. I needed to go back home to empty the room a little. Costco allowed me to leave a receipt there so I didn’t need to be present for the helper to take the furniture out. I was home for only about 30 min cleaning frantically and got a call that they were outside with our stuff. It was a husband and wife team who were professional and friendly. She was petite and I was a little skeptical because the furniture was heavy. The two of them knocked it out in impressive fashion.

I would definitely recommend this service to a friend and use them again!

Pooperscoopersarah ,

Amazing customer service

Dolly is the 3rd party company that the store we purchased furniture from advertises. We looked into the app, and costs. For a last minute, prompt service, the prices are almost unbelievable. We purchased 2 couches, both heavy recliners. The app was extremely easy to navigate - you just select your pick up location and drop off. Unfortunately, the company we bought the furniture from had a pretty big mix up. They sent us 2 different colored couches. This meant that the Dolly helpers had to drive all the way back, get the issue sorted out, to just drive all the way back to us for the correct delivery. Not once did the helpers complain or become irritated. They were so helpful explaining that this has happened before and Dolly is great with making sure we as the customer are satisfied and that the ones at fault (the store in which they picked up the furniture) would have to cover the inconvenience and extra costs for the multiple trips. The Dolly helpers were professional, friendly, and prompt. I am so happy that something like this exists in the fast-paced world we live in today! Thank you

Tade M ,

Unreliable App and Unresponsive Service

I am extremely disappointed in Dolly’s moving services but I am even more frustrated with their lack of responsive and proactive customer service. After my 1 experience with them, I can tell you I will not even be looking at Dolly for my next move.
I scheduled 2 helpers to help with my move to Boston more than a week before my move. I only received 1 text message 24 hours beforehand telling me they’re working to schedule the helpers. I received no other communications until I reached out to customer service asking for the status of my helpers. That’s when they said they couldn’t find anyone for my move - this was 35 minutes prior to when my move was suppose to be scheduled. I called customer service again and they said they would increase the payout but I’m not sure they ever did. I should not have to be begging customer service to let me know what the status of my helpers are - that should be provided regularly ahead of time. With only 30 minutes left, I wasn’t able to find another company so I had to move myself in an apt building with no elevator. More so, I emailed customer service to let them know my experience and I received an unhelpful and irrelevant message back that showed they really didn’t read my email. It was a frustrating experience that I really hope others don’t have to go through.

Information

Seller
Dolly, Inc.
Size
153 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2018 Dolly, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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