Download the latest update of the Dollywood App to plan and enjoy your next Smoky Mountain adventure.
Download, use and enjoy this app to discover Dollywood at your fingertips like never before!
In the heart of the Smoky Mountains, Dollywood offers an incredible experience for the entire family, including over 40 rides and
attractions, seasonal festivals and award-winning shows and food.
The Dollywood App ensures you maximize every moment with unique features such as:
Wayfinding Map –
Use our wayfinding map to navigate over 150 acres of fun throughout Dollywood. Find the best route to rides,
attractions, theaters, museums and shops to experience Dollywood to the fullest!
Show Schedules –
Never miss a show with our show schedule! The show schedule displays artists, acts and
performance times at each theater and venue throughout Dollywood.
Ride Wait Times –
Make the most of each moment at Dollywood with ride wait times! Once you’re inside the park, ride wait times help you plan your day by displaying current estimated wait times for our most popular rides.
Exclusive Offers –
Reap the benefits of exclusive offers on food and shopping - Only available to you
when you download.
Customize Your Experience -
Chart your day your way. Create customized lists of all the Rides, Attractions, Shows and Restaurants you wish to
experience during your visit, and cross them off your list once you've seen them!
Small bug fixes and performance enhancements.
Ratings and Reviews
My disclaimer is that I’m comparing this app to Disney World’s app, and perhaps that isn’t fair. I’m well aware Dollywood isn’t Disney World. Having said that, if you’re going to have an app, the demographic you’re appealing to with that expects certain things to enhance the guest experience. For the most part, it’s ok. Not great, but not terrible. Seeing a list of attractions and shows with times is great for planning your day. You’re able to make a list of things you want to do and set reminders when a show is about to start. Perhaps the biggest thing I see missing is the ability to view a menu of the restaurants. I’ve also seen some out-of-date information. There are things within the park itself that could stand to be improved to create a better guest experience, and it starts with having a user-friendly and functional app, not an abacus.
The wait times are great, the map is not.
I downloaded the app to navigate Dollywood for my first visit. The wait times were very helpful and worked great all the time. However the map and directions were quite poor. My directions once told me to go through at gated area and into a tree, very helpful. Also it is disappointing that you can’t view other attractions at the same time as having directions open (the app will redirect your view if you zoom out too far). Despite the criticism, I found the Dollywood app to be helpful, but I would be much better with some work.
Good, but notification issues.
The map and schedule works well, but the notice system has problems. I got a notification for a sale on upgrading my regular season pass to gold for a discount while in the park, and made my way to the front gate. I waited in line for about 40 minutes and as I spoke to her the notification went away all on its own before she could see it. She says the employees don't get notified of app deals and since she didn't see it, obviously she couldn't honor it. I was flat out told I was wrong and although she doesn't know what notices are sent out, she knows it wasn't that and I didn't see what I did. I was told it's my fault I didn't take a screen shot. It would be helpful if employees got a list of notifications as well as they're sent out so that these issues are easily solved.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Herschend Family Entertainment Corporation
- 63.3 MB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2020 Dollywood
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.