Download the latest update of the Dollywood Parks & Resorts App to plan and enjoy your next Smoky Mountain adventure.
Download, use and enjoy this app to discover our Smoky Mountain destination like never before.
Dollywood Parks & Resorts offers an incredible experience for the entire family, including two parks with dozens of rides, slides and attractions, plus seasonal festivals and award-winning shows and dining. In addition, our collection of on-site resorts offers refined hospitality, located just minutes from excitement.
The Dollywood App ensures you maximize every moment with unique features such as:
Information For All Parks & Resorts - Explore our entire destination, including Dollywood theme park, Dollywood’s Splash Country water park, Dollywood’s DreamMore Resort and Spa, and other area experiences.
Up-To-Date Hours, Schedules & Ride Wait Times - Make the most of each moment with real-time updates to our hours of operation, show schedules, and once you’re inside the park, see estimated ride wait times for our most-popular attractions.
Maps & Wayfinding - Navigate with the interactive, GPS-enabled map to find the best routes to rides, dining, shops, crafts, theaters, and transportation. View accessibility information, restaurant menus, shop offerings, and more—across the destination or at a specific property.
My Dollywood Account Integration - Link your day tickets, Season Passes, Bring-A-Friend tickets, add-ons, and more for quick access. Utilize the app itself or add your tickets and passes to your phone’s digital wallet for easy entry and use at the parks.
This latest version of the Dollywood Parks & Resorts app has been expanded to include information on all properties within our Smoky Mountain destination, including the theme park, water park, resorts, and other area experiences.
Additionally, you’ll find added enhancements including:
1. Redesigned home screen featuring the information you want most
2. New curated adventure lists with activities perfect for every age and member of the family
3. Expanded wayfinding and directions across our entire destination
4. Enhanced schedules for each show and venue
Ratings and Reviews
Never Too Old!
My husband and I are in Gatlinburg to celebrate our 41st anniversary. We were staying in a cabin very close to Dollywood and could hear the fireworks every night. We talked about visiting Dollywood but we’re not sure if we would go. On the last day of our vacation we decided to go and so glad we did! We were there when it opened and left after the fireworks and drone show. It was really fun! You can leave the worries if the world outside the gates and have fun!
Love the park - but the app not so much
Dollywood was fantastic! Great shows. Rides for all ages. Friendly employees. Very clean. Organized park entry/exit. Overall, very family oriented.
Bought my tickets 2 days prior- downloaded the app - set up my account. Tried everything to get my tickets to link to the app and see the show schedule w/o success. App allows you to set up “favorites” to visit - took some time to do that. The day we went, suddenly the tickets are in the app. The show schedule is now available. However, all the “ favorites” that were tagged are now gone. How does this happen when you have an account? Tried to use the map to maneuver from one location to another. It took us to the wrong place. Sometimes the “search” worked- sometimes not. Looked up Dragonflier and it was there with a description- tried to look up Mystery Mine (while standing outside of it looking to see what the ride was) and it said “no results found.” Overall, would not recommend the app. Use the park map and show schedule given at the entrance.
My disclaimer is that I’m comparing this app to Disney World’s app, and perhaps that isn’t fair. I’m well aware Dollywood isn’t Disney World. Having said that, if you’re going to have an app, the demographic you’re appealing to with that expects certain things to enhance the guest experience. For the most part, it’s ok. Not great, but not terrible. Seeing a list of attractions and shows with times is great for planning your day. You’re able to make a list of things you want to do and set reminders when a show is about to start. Perhaps the biggest thing I see missing is the ability to view a menu of the restaurants. I’ve also seen some out-of-date information. There are things within the park itself that could stand to be improved to create a better guest experience, and it starts with having a user-friendly and functional app, not an abacus.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Herschend Family Entertainment Corporation
- 44.6 MB
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2023 Dollywood
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