Dolphin MyOrthodontist 17+

This app is ridiculous. For some reason it does not ever remember my login info- making me start over each time I try to use it (which is not very often) and it takes multiple tries to get it to create a new account every time- Then when I do finally get in, the appointments etc are in there. 🤷‍♀️. Why do I have to spend 30 minutes trying to get in any time I want to use this??! I use lots of apps every day and can’t think of another one that even comes close to working so poorly.

Terrible. I cannot log in to a prior account - when I request a new password, it does not have a record of a prior account. So, I created a new account and I cannot get a verification email to activate a new account. I have requested numerous “new verification codes” but it never arrives. I have checked all email accounts I own, all junk/spam folders - nothing. No tech support options to contact.

My orthodontist sent me to this app for submitting documents. Unfortunately both the app and the web portal's developers never even considered the idea of creating a parental account for minors. This thing wants me to create and save separate logins and separate accounts for each child/patient. Stupid waste of time. Especially since every piece of documentation was already on hard record from their sister organization (primary dentist).