DoorBird 4+

Happy with our new Doorbird system, and it’s nice that there’s some basic Apple Watch integration, but I wish the app would work as a “Complication” (Apple’s way of enabling access on the watch face) for easier access. The two use cases I have in mind: 1) Letting yourself in quickly as you approach the door, and more importantly, 2) letting in a friend or delivery person who’s at the door but called you on the phone rather than buzzing you via the intercom. You can do this now by finding the app in the app directory, but it would be ideal to have a Complication directly available on the watch face.

Hello, we will forward your wishes to our development team, but currently there are no plans to expand Apple Watch features.

I’ve had a DoorBird at my house for almost two years and I’m very pleased with it. I haven’t had any trouble with it. The app’s interface is simple and straightforward. It has everything you need and nothing more. You open the app and see the door right away, then one tap to answer. Snapshots and history are just as easy to access. The settings menus are a bit complicated, but as a technical person I prefer having more options than less. Once it’s all set up, you never need to mess with the settings anyway.

I had a Ring doorbell before this and it was okay, but not great (both device and app). At my new house, the contractor installed a Control4 doorphone and I had him replace it with another DoorBird because the C4 intercom app was not nearly as good.

Thank you for your detailed feedback! We appreciate it a lot!

The DoorBird app is not well designed for a range of reasons:
- By and large, there are too many clicks required to take action, whether that is view and talk to someone at the gate, or open the gate
- The app is also incredibly slow to load, especially given it requires loading a live video before enabling the ability to speak to someone at the gate or open the gate
- The app would be much better it a picture snapshot where taken any time someone presses the call button, and then when the app opens on a device it first loads the snapshot photo and has buttons that easily allow for opening the gate or talking to the person at the gate. The live video feed, which is data intensive, especially over cellular signal, could be an option to load vs. the default

Thank you for your feedback, we will forward it to our development team. Our technical support can check for solutions to optimize the loading time. Please contact us via the online form on our website: www.doorbird.com/contact